Libellula is a laboratory for civic monitoring of local public spending and a format to build and sustain a local civic monitoring coalition. The first lab is based in Messina, Sicily. Moving from monitoring a specific case, Libellula aims at building a civic multi-stakeholder coalition which, while monitoring, simultaneously cultivates skills and capabilities of those involved to advocate for transparent and collaborative public spending in order to address the misuse of public money.
To encourage data-driven decision making in public sector, University of Latvia and Microsoft Innovation Center developed a “Data challenge” platform and methodology. Aim of the initiative is to bring together teams of public sector officials and data analysts and in few weeks to create several AI solution prototypes for a specific public sector challenge giving the organisation an opportunity to explore innovative, data-driven solutions that they eventually can develop and implement in practice
In 2016 the NEB launched the Data Visualization Initiative to face the challenge of producing usable and useful data to go beyond using new technologies to deliver better service to citizens. It created multiple products from the same information to expand public participation in the energy dialogue and enable evidence-based decision-making. These products include interactive data visualizations and other materials, such as high school lesson plans, as a new way to engage experts and nonexperts.
A multistakeholder partnership created a regional indicators-based monitoring system to track pro-poor health policy change across the Southern African Development Community (SADC), a low-income region beset by socio-economic costs of a high disease burden. This stimulated SADC’s Result-Based Regional Monitoring and Evaluation initiative. Extending to all SADC priority areas, Results-Based Monitoring and Evaluation (RBME) enables real-time tracking of regional performance, documentation of results at country level and the facilitation of evidence-based decision-making and learning
Make.org est une plateforme européenne de mobilisation citoyenne autour d’actions de transformation de la société. Dans ce cadre, Make.org développe une solution digitale de consultation massive, totalement inédite, capable de faire participer autour d’une question simple d’intérêt général, plusieurs milliers de citoyens, dans plusieurs langues, et de restituer les résultats de cette consultation en ligne, de manière quasi instantanée. Cette solution est complétée des ateliers en présentiel.
The Client Experience Measurement Survey Model was developed by Employment and Social Development Canada to gather and analyse client feedback to improve service delivery to its clients. Canadians have been able to express their views on government programs and services, which have informed the way programs and services are designed and delivered. The survey allows the tracking of service satisfaction, ease of access, effectiveness of service delivery, and the experience of particular programs and client groups in depth. It provides accurate and reliable data on satisfaction drivers, service improvements, and client groups facing barriers.
MEData is the strategy for providing, appropriating and using the public data of Medellin. It will become the official information source of the city, where citizens will have constant and reliable data that can be used to generate knowledge, promote technological innovation and boost economy. it is the first government platform that integrates strategic information sources into a big data technology and automatically synchronizes them with an open data portal.
The promotion of competition has been identified as one of the major challenges of the Public Procurement System in Colombia. Despite its importance, it was only in 2019 that a tool allowing to effectively monitor the participation of the interested parties on the bidding processes was developed and implemented by the Colombian Procurement Agency. Thanks to this tool, participants are able to diagnose flaws, and make suggestions or requests for improvements.
Originally conceived as a planning tool, HeritageMaps.ie is a user-driven, web-based mapviewer focusing on the built, cultural and natural heritage around Ireland and offshore. Its potential for use by the general public was quickly realised and users can now access 700+ up-to-date heritage datasets in map-form, originally provided across many Govt. platforms. HeritageMaps.ie a free ‘one-stop-shop’ for heritage data and acts as a discovery portal, providing direct links to promote research.
The Louisville Metro Badge Program rewards employees for tasks like creating an open dataset, crowdsourcing information from citizens or collaborating with other departments on projects. There’s a tiered reward system for civil servants who participate, with prizes ranging from LinkedIn recommendations to recognition at a city-wide awards ceremony.