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An additional 395 case studies are available in the case study archive.

The program transitions chronically homeless patients from the Emergency Room into permanent supportive housing. Their partner, the Center For Housing & Health, has developed a network of 27 supportive housing providers representing ~4,000 scattered site one bedroom apartments dispersed throughout Chicago. The project has housed 59 patients to date, and has found very high mortality (34%) and high rates of uncontrolled chronic disease. Housing is health - it is as a dangerous health condition.

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While tens of thousands of refugees are permanently resettled to host countries every year, governments lack the capacity to know which communities to place which refugees.
Annie™ MOORE, used by the resettlement agency HIAS, deploys advanced analytics to recommend communities that are most likely to maximize refugees’ odds of being employed.
Annie™ boosts employment chances by at least 30% over manual placement and ensures that the needs of refugees and community capacities are both respected.

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It is difficult for job seekers to identify the employment information that applies to them. "The Work" is a service provided through 'Work-Net', Korea's public jobs portal network. The service uses AI technology to analyze job seeker data and to provide employment infortmation that is tailored to each user. The service offers recommended information to job seekers in six job-related categories. By using the service, the time it takes to search for the information is reduced drastically.

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The Estonian state offers families all different types of family benefits that new parents had to apply for. We found that such an important benefit should not be claimed like that. We built an IT system that allows us to offer benefits to families in a proactive way. Ou innovation is as simple as that - "congratulations on having a baby, here are your benefits!" Because the baby requires attention, love and of corse time, why waste it on communicating with the state.

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Insight Bristol is an interagency analytics hub between Bristol City Council and Avon and Somerset Police. Its core creation is a database of families' risk and vulnerability indicators, together with targeted risk modelling, which has been embedded into operational practice. This has created a fundamental shift in public sector working by developing a proactive approach to early intervention, saving millions of pounds of public money and improving outcomes for children and families.

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Tobacco use is extremely harmful to health and its illicit trade causes billions in tax revenue losses each year. The EU Tobacco Products Directive (TPD) provides for the establishment of a tracking and tracing system that enables the authorities to follow the movements of every packet of the 26 billion or more sold or produced in the EU, along every step of the supply chain, via real-time reporting by industry. The system is a tool for authorities in implementing their tobacco control policy.

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In Banyuwangi of Indonesia, one of the districts in East Java, 16 pregnant women died in 2015, as well as 28 babies. The largest contributing factor was a lack of data concerning the existence and whereabouts of women with high-risk pregnancies. So, in 2016, Sempu Public Healthcare Center launched an innovative solution using female vegetable sellers on motorbikes as high risk pregnancy seekers. As a result, the number of women and babies dying during and/or shortly after childbirth fell to zero.

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Libellula is a laboratory for civic monitoring of local public spending and a format to build and sustain a local civic monitoring coalition. The first lab is based in Messina, Sicily. Moving from monitoring a specific case, Libellula aims at building a civic multi-stakeholder coalition which, while monitoring, simultaneously cultivates skills and capabilities of those involved to advocate for transparent and collaborative public spending in order to address the misuse of public money.

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To encourage data-driven decision making in public sector, University of Latvia and Microsoft Innovation Center developed a “Data challenge” platform and methodology. Aim of the initiative is to bring together teams of public sector officials and data analysts and in few weeks to create several AI solution prototypes for a specific public sector challenge giving the organisation an opportunity to explore innovative, data-driven solutions that they eventually can develop and implement in practice

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