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Le LabZéro est un laboratoire d’innovation publique qui poursuit des objectifs “zéro”, comme “zéro personne à la rue”. Afficher une forte ambition permet de mobiliser les énergies et d’encourager la créativité. C’est un lieu tiers, piloté par l’État régional et animé par une équipe d’horizons différents, qui rassemble tous les acteurs concernés et volontaires pour trouver de nouvelles réponses aux questions de politiques publiques.

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With the drafting of its first Constitution, Mexico City had a great opportunity: to explore innovative ways of crowd-sourcing this historic document, setting an example to other cities in the world on how to design important democratic experimentation at the scale of a megalopolis. The result of the entire Constitutional process is a forward-thinking document with progressive social policy and human rights at its heart. It became a legal reality in September 2018.

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Louisville, like many cities, experienced a spike in homicides starting in 2016. Recent deployment of gunshot detection technology has been effective at pinpointing where and when gunshots occur. On average, police officers arrive long after the critical, first ten minute window to stabilize injuries. Placing drones strategically throughout our city, we will be able to deploy a camera to the scene within 90 seconds of when a gun is discharged and rapidly dispatch emergency medical personnel.

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The Lab is an all-of-government neutral space enabling agencies to collaboratively innovate to make it easier for people to access government services. It's a design & development lab to experiment, drive and enable the systemic change of government for the benefit of society. We are providing a way to direct public funding to systemic improvements, horizontal efforts around shared goals, capability uplift, high value reusable components and actionable innovation for all participating agencies.

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UNDP wanted to understand what strategies women outliers or “positive deviants” in remote and deeply conservative areas which have minimal technology coverage, used to successfully join the workforce, become educated and serve their communities. Positive deviance is an experiential problem-solving approach that identifies locally designed solutions and ensures narratives of the outliers are understood before designing a programme; this is critical for designing behavioural change interventions.

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Carrot Rewards is a platform promoting healthy living and public engagement that leverages behavioural economics, mobile tech and the power of loyalty programs to motivate and educate users to make better everyday lifestyle choices for themselves, their families and the planet. Created in collaboration with public sector agencies, leading Canadian health NGOs and the private sector. With over a million downloads, Carrot is driving sustainable positive behaviour change on a population scale.

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Instead of composting or incinerating invasive alien plant species, we are developing new ways how to process them into new, useful products (paper and wood products, dyes and hybrid coatings, extracts for controlling of plant harmful organisms, food source, input materials for the industries of the future and 3D composites). Invasive alien species are a locally accessible and abundant resource and opportunity for a new business model, promoting zero‑waste approach and circular economy.

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Reliable transportation is the primary barrier to stable employment for shift workers. Our solution leverages existing technology to provide “transportation as a benefit” through an integrated network of on-demand transportation options. We will quantify savings for employers due to reduced turnover and increased employee productivity, incentivizing them to fund the program long-term.

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Canada Beyond 150 was an experiment in leadership development for a diverse cohort of new public servants, with the goal of encouraging a culture shift to a more open and innovative public service. Working in groups part-time over a year, participants learned foresight, design thinking and external engagement methods and applied them to complex policy issues, with a focus on diversity and inclusion. It demonstrated the power of experiential learning, especially from engagement with stakeholders.

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The frameworks for creating and managing the rule of government, as reflected in policies, legislation and regulation, are still based on a paper paradigm. In a digital world this creates poor service experiences and often the intent of a policy is not achieved. Instead if we co-design authoritative machine-consumable rules we can provide better services for citizens, better delivery of policy intent, and enable communities, NGOs and private sector to be part of a government service ecosystem.

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