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It is currently difficult for the public to follow how EU laws are made. This is because the Council - where Member States are represented - remains relatively inaccessible. Documents are difficult to get hold of and Member States’ positions on a given law are not public. The EO opened an own-initiative inquiry into Council legislative transparency and has called for a series of transparency steps to be taken.

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The Northern Ireland (NI) Public Sector Innovation Lab has organised a hackathon, “Hack the Pain,” to address these needs of an underserved group: people with persistent pain. These individuals need for better information services for self-management, and the projects that emerged from the hackathon include a virtual reality app for mindfulness, a pain tracking app and a website of information on pain management techniques.

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LawMaker is a lobby for the lobbyless – a free advocacy tool for those of us who don’t have a professional working for them to influence our governments. LawMaker allows Americans to (1) crowdsource ideas for new laws, (2) build voter coalitions, and (3) engage politicians to advocate for change. Our mission is to democratize democracies by empowering the creation of new laws that originate from real people at the grassroots, instead of from lobbyists and wealthy special interests.

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The frameworks for creating and managing the rule of government, as reflected in policies, legislation and regulation, are still based on a paper paradigm. In a digital world this creates poor service experiences and often the intent of a policy is not achieved. Instead if we co-design authoritative machine-consumable rules we can provide better services for citizens, better delivery of policy intent, and enable communities, NGOs and private sector to be part of a government service ecosystem.

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Canada Beyond 150 was an experiment in leadership development for a diverse cohort of new public servants, with the goal of encouraging a culture shift to a more open and innovative public service. Working in groups part-time over a year, participants learned foresight, design thinking and external engagement methods and applied them to complex policy issues, with a focus on diversity and inclusion. It demonstrated the power of experiential learning, especially from engagement with stakeholders.

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The justice system is fundamental for democracy. To ensure citizen confidence, to transparent all its actions and to ensure the legitimacy of judicial decisions, the Judicial Branch joined the worldwide effort to promote open government partnership with the creation of an institutional policy of Open Justice, unique in the region, which promotes judicial management based on transparency, citizen participation and institutional collaboration. It will benefit all users of the Judicial Branch.

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Under the Fast-Track procedure for access to EU documents complaints, the EO aims to take a position within two months on whether the document should be released to the complainant by the EU administration. This represents a substantial Ombudsman reduction in inquiry time, achieved by creating a separate dedicated team to process these complaints quickly. The aim is to increase the chances of complainants getting information while it is still relevant and useful.

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The energy regulator of Flanders, Belgium, has launched a new interactive online tool, ‘GreenCheck 2.0’, allowing each citizen and company to check the characteristics of the electricity supplied to their home, such as the percentage of renewables, the country of origin and the energy source.

This way, the government caters to the increasing demand for green contracts, the need for transparency from suppliers and the government, while overall empowering the liberalization of the energy market.

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Bogota’s Citizen Complaints Dashboard (Tablero Control Ciudadano) is a preventive and social control web tool that displays the requirements that the citizens put before the public offices. The Citizen Complaints Dashboard gives access to public officials and citizens to the analysis and monitoring of complaints, claims and compliments entered into the System.

The Citizen Complaints Dashboard highlights alerting data related to issues regarding time of attention to the requirements as well as greatest concerns to citizens, promoting efficiency of the administration.

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The Government of Colombia has developed the Economic Transparency Portal, www.pte.gov.co, a web-based initiative to make visible to the citizens the national and regional public budgets and all public contracting. A strategy was designed with the objective of inviting citizens to carry out social control and oversight of public resources based on the data published on the Portal. Hackathons, rallies and other contests have been held in 2018 in order to achieve feedback and public participation.

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