Innovation Tag: Social Innovation

Gyeonggi Climate Insurance is a universal public climate insurance program that automatically covers all 14.2 million residents of Gyeonggi Province without requiring enrollment or premium payments. Fully funded by the provincial government, the program provides financial protection against health damage caused by climate-related risks such as heatwaves, cold waves, infectious diseases, and climate-related accidents.

Gaeilge365 was created to respond to growing demand for bilingual public services while opportunities to use Irish in everyday local authority services remained limited. It redesigns existing services to create real speaking opportunities, increasing annual use from 10,000 to over 26,000 in one year, with a target of 150,000 by 2028. It is innovative because it replaces translation‑based compliance with a scalable, measured service model that delivers clear social impact.

Many rural communities face difficulties accessing government services due to distance, ageing populations and digital barriers. Navarra created Mobile Citizen Offices: travelling public service units that bring administrative procedures and digital support directly to small municipalities. By reversing the traditional model—government travelling to citizens—the initiative reduces territorial inequalities, simplifies access to administration and strengthens trust in public institutions.

Public administration runs hundreds of projects and processes, but most public events still focus only on success stories. Spodlet za zalet creates a safe space where public servants openly share mistakes, wrong assumptions and unexpected turns, and reflect on what they learned. Inspired by Fuckup Nights, it turns failure into a practical source of learning and trust which encourages public sector innovation.

Ibagué faced two challenges: symbolic participation, with proposals often disappearing in paper-based processes, and fragmented manual reporting. “MiGestión” addresses these challenges through Lego® Serious Play® workshops, where citizens build their dream city while proposals are captured on tablets, validated on site, and georeferenced. An in-house platform links these inputs to the Development Plan, Action Plan, budget (POAI), and investment projects (PIIP). Today, over 2,700 citizens…

Despite ambitious climate pledges, a persistent “last-mile” gap remains: individual climate actions are often undervalued within existing frameworks. Gyeonggi Province addresses this gap by converting verified citizen actions into measurable public value and rewarding participants with local currency to support local economies. By reinvesting these rewards in climate technologies, the initiative transforms citizens from policy beneficiaries into active co-creators of a sustainable future.

The "Programa Justiça Cidadã" in Brazil's Roraima state, led by the State Court of Justice, extends legal services to remote regions, including indigenous and riverside communities, addressing the needs of Venezuelan migrants. Through permanent service points and digital integration, it promotes inclusivity and accessibility, ensuring all residents can access legal support.

The project proposes a system for extracting and analysing information from the medical records of breast cancer patients, using artificial intelligence. This would support research, personalised medicine and health decision-making, benefiting clinicians and regional authorities. This provides an automated alternative to accelerate translational research, promote personalised medicine and improve the efficiency of health services.

vCity is a human-centric platform for urban digital twins, with the goal of improving life quality within the city by assisting urban planners make evidence-driven urban decisions. vCity's innovative approach combines 1) simulation by designing virtual replicas of the cities, 2) what-if scenario tools in urban planning and 3) getting the "pulse" of the city from digital platforms for citizen participation.

SignAvatar's long-term vision is to enable real-time sign language generation, opening doors to multiple applications such as TV, Social Media, Video calls, Online courses, and many applications in the public sector. Our first product is TransportSign, a system for auto-generated service information in Sign Language for Airports and Train Stations. By transforming audible announcements and on-screen text into SL, we enable more than 460 Million Deaf individuals around the world to travel freely