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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Bi Project Policy Area: Administration

BI Project

Behavioral Interventions in Local Government: Increasing the Efficiency of Local Public Policies

🇸🇰 Slovak Republic

The project had three aims. The first aim was to create a comprehensive catalogue of systematic, financially manageable behavioural interventions (including nudges and other interventions), as well as improvements to current processes and instruments of public administration at the local level in Slovakia. The second aim was to create a manual for the general application of behavioural knowledge to public administration practices, which includes a handbook for systematic and expert application…

Institution: Matej Bel University in Banska Bystrica, Slovakia

Team: Department of Public Economics and Regional Development at Faculty of Economics

AdministrationTax policyWaste management
BI Project

AI-Driven Sludge Audit for Medical Checkup Services

🇯🇵 Japan

In partnership with Godot Inc. the Yomitan Village Office in Okinawa (Japan) conducted an AI-driven sludge audit of the medical check-up process. Since the 2022 financial year, the village office and Godot Inc. have been working together to apply behavioural science to medical check-up notifications delivered via SMS and postcards. In 2021, Yomitan Village had the lowest general medical check-up rate among all 41 municipalities in Okinawa Prefecture. However, the application of behavioural…

Institution: Yomitan Village Office - Okinawa, Japan

Team: Godot Inc.

AdministrationHealth
BI Project

Enhancing attendance approval through behaviourally informed reminders

🇨🇦 Canada

The Ontario Treasury Board Secretariat (TBS) is responsible for paying Ontario Public Service (OPS) employees on a bi-weekly basis. The Pay and Benefits Service Centre inboxes receive a large volume of documents. Pay and Benefits transactions are processed according to Pay Processing Deadlines and Pay and Benefits Service Priorities. Each month, OPS employees are required to confirm their attendance in the OPS Human Resources system (WIN System) for the previous month, and managers are…

Institution: Ontario Public Service (OPS)

Team: Ontario Behavioural Insights Unit

AdministrationCommunicationLabour and EmploymentWorkplace