Bi Project Policy Area: Administration
BI Project
Effective position of call-to-action: Is the response rate higher if the call-to-action appears the…
How can response rates to questionnaires be increased? In the first quarter of 2023, some of the participants in a CBS survey received a letter in which the call-to-action appeared as far as possible at the top of the letter. The other participants received standard letters. The analyses showed that the standard letters produced a significantly higher response rate than the letters in which the call-to-action was placed at the top.
Why this experiment was conducted: high response rate is…
BI Project
Whāriki Haumaru: Encouraging voluntary participation at court for people with outstanding Warrants…
We seek to increase voluntary appearances for people with outstanding Warrants to Arrest (WTA) through reminder phone calls from Māori Wardens and Police. This Auckland-based project follows a proof-of-concept trial in the Eastern District, in which Māori Wardens made phone calls to people with outstanding WTAs and we compared voluntary appearance rates for those who were reached via phone to those who were not.
While this trial in the Eastern District showed indicative evidence that phone…