It’s the end of April in Poland. While everyone
is happy the harsh winter weather is finally getting
milder, the Polish Tax Authority is worried because
62% of the country failed to pay their taxes on time.
Over the past decade, the use of behavioral principles
by tax administrations in different countries has been
gaining ground. Given the country’s tax compliance
rate, Polish authorities and the World Bank tested the
use of behaviorally informed letters to late taxpayers
in order to…
Behavioural Insights Projects
Discover projects applying behavioural science to policy from around the world. Add your own projects, whether completed or still ongoing, to contribute knowledge on BI applications across different countries, policy areas, and topics of interest.
Number of BI projects:
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Legend: Projects status
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Contact-tracing mobile phone apps have the potential to play a role in controlling
the spread of COVID-19, but their success hinges on widespread uptake by the public. We
report a study that behaviourally pre-tested COVID Tracker, Ireland’s contact-tracing app,
prior to its launch with a large sample of smartphone users. The study was funded by the
Department of Health and run in co-operation with the app’s developers, NearForm.
Participants were randomised to receive different versions of a…
In partnership with Environment and Climate Change Canada (ECCC) and Natural Resources Canada (NRCan), the Impact and Innovation Unit (IIU) has launched a multi-year program of research on climate change. The Program of Applied Research on Climate Action in Canada (PARCA Canada) combines behavioural science (BeSci) insights and methods with robust policy analysis to promote climate action. One of the main areas of focus involves the launch of a longitudinal survey that will, over time, collect…
In collaboration with USAID and The Colombian Ministry of Justice, the project aims to design a Communication Strategy for Social and Behavioral Change to transform public perceptions of the justice system. This approach will integrate principles of behavioral science and strategic communication to:
Identify key barriers and beliefs that limit trust or appreciation of the justice system.
Segment target audiences, mapping sociodemographic and behavioral profiles to design relevant and effective…
Switzerland's Energy Strategy 2050 aims to reduce energy-related environmental pollution, for example by increasing the energy efficiency of individuals, households, and companies.
To help achieve this goal and raise public awareness of the issue, the Swiss energy provider Primeo Energie ran an energy-saving campaign (hereinafter referred to as the campaign) in winter 2023/24. Customers who consume significantly less energy in the winter of 2023/24 than in the winter of the previous year can…
The purpose of this survey is to better understand Canadians’ perceptions, knowledge and decision-making related to home energy labels and to explore different design features and information presentations that may drive energy-efficient choices.
The problem
Missed appointments are a significant cost to the health care system, and patients who do not attend appointments miss out on valuable care.
What we did
We partnered with the Department of Health and Human Services and several health services to improve patient communications as part of a new Communications Toolkit for health services.
To understand what works, we designed a range of behaviourally-informed SMS reminders and letters to reduce the number of patients who do not attend…
BI Project
Full price information for consumers: What effect does the way prices are displayed have on online…
The Netherlands Authority for Consumers & Markets (ACM) conducted an experiment to investigate the effect of incomplete prices when booking a holiday home. Websites that display incomplete prices cause greater uncertainty, make choosing more difficult, undermine trust and give the feeling of deception compared to websites displaying transparent prices.
Why this experiment was conducted: unclear picture of actual costs
In 2021, the ACM conducted a study into effective transparency. The aim was…
The Adult Migrant English Program (AMEP) is a government-funded program for all permanent visa holders and some temporary visa holders who have less than a vocational level of English. Not all people who are eligible for the AMEP participate in it. The Department of Home Affairs commissioned BETA to evaluate the effectiveness of communication in participants’ home languages on increasing participation in the AMEP.
Trial 1: We will send text messages to speakers of Mandarin, Cantonese,…
This project leverages an online survey experiment among federal employees involved in the process of translating information and evidence about a program into actionable policies and programs. The experiment’s primary aim is to test ways of presenting information to improve sensitivity to impact-relevant information about a program. The impact-relevant features tested are: the number of people impacted, the intermediate or final outcomes and the persistence of effects. In addition, the…