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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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App for attention to the health emergency during Covd-19. Home Schooling during Covid-19

Innovative response

1. Multichannel
Uruguay implemented a comprehensive and multi-channel digital strategy to face the coronavirus pandemic. Taking advantage of the (National Digital Health Record) already available and integrating other tools to to strengthen the way of having / accessing information.

In the framework of a strategy to facilitate access to information, continuously, accessible and through a process that is transparent to the entire population, the government's web resources and infrastructure have been used for the publication and announcing all information and measures adopted by the government in the framework of the national emergency.

3. Teleworking
As a result of the government decree that promotes teleworking during the pandemic, it was quickly carried out considering that Uruguay was prepared due to the advance in digital government that has been carrying out. Among others, the online services, advanced electronic signature, etc.

4. Education and Culture
The Plan Ceibal (One laptop per child) program that Uruguay has been carrying out for more than 10 years, allowed public and private students of all levels to access home-study. Likewise, access to Culture in its different forms is promoted for all citizens.

Specific issues addressed and anticipated impact

Through Digital Government policies and practices, it seeks to have tools for all citizens. They are used in different fields (health, educational, informational, cultural). Uruguay was already working on digital government and in some areas, with a lot of progress, which facilitated rapi.d adaptation in these circumstances.

Organisations/institutions involved

Presidency of the Republic of Uruguay
MSP (Ministry of Health)
SINAE (National Emergency System)

Issues being addressed:

  • Patient care
  • Health and safety of responders
  • Information and practice sharing (with public and/or internal)
  • Resource management and mobilisation
  • Governance responses
  • Real-time data collection, sharing, and analysis
  • Public service delivery under new circumstances
  • Crowdsourcing solutions
  • Social effects of the crisis

Response contact:

[email protected]

Response tags:

Date Submitted:

26 April 2020