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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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1. Multichannel Uruguay implemented a comprehensive and multi-channel digital strategy to face the coronavirus pandemic, with the aim of reaching different segments of the population with all the necessary information, without congesting face-to-face services and telephone communication, and especially facilitating patient care and monitoring patients with symptoms. This strategy enabled the following channels to be available simultaneously: Toll Free Number, WhatsApp, Chatbot, Mobile…
1. Multichannel Uruguay implemented a comprehensive and multi-channel digital strategy to face the coronavirus pandemic. Taking advantage of the Salud.uy (National Digital Health Record) already available and integrating other tools to to strengthen the way of having / accessing information. 2. Gub.uy In the framework of a strategy to facilitate access to information, continuously, accessible and through a process that is transparent to the entire population, the government's web resources and…
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