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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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This website, as well as any data and map included herein, are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area.
1. Multichannel Uruguay implemented a comprehensive and multi-channel digital strategy to face the coronavirus pandemic, with the aim of reaching different segments of the population with all the necessary information, without congesting face-to-face services and telephone communication, and especially facilitating patient care and monitoring patients with symptoms. This strategy enabled the following channels to be available simultaneously: Toll Free Number, WhatsApp, Chatbot, Mobile…
1. Multichannel Uruguay implemented a comprehensive and multi-channel digital strategy to face the coronavirus pandemic. Taking advantage of the Salud.uy (National Digital Health Record) already available and integrating other tools to to strengthen the way of having / accessing information. 2. Gub.uy In the framework of a strategy to facilitate access to information, continuously, accessible and through a process that is transparent to the entire population, the government's web resources and…