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Digital Education: Leave no one behind


Innovative response

From the day one of the declared State of Emergency, the entire primary and secondary education system in Serbia was transferred from classrooms to homes. The classes were taught through the national broadcaster and education online, through several platforms. To be able to follow the online education and to practice for the final exam, the government formed a coalition with the private sector and provided smart phones, tablets and internet for 2.800 eight-graders coming form the disadvantaged families. The entire operation was executed in just few days, as several companies responded immediately and showed social responsibility by donating a large number of devices for eighth graders.

The aim of the first trial final exam is to use the previous results of digitalization in the system of education in order to provide eighth grade students in emergency conditions with additional opportunities to practice and prepare for the final exam, as well as to check the potential for implementation in the coming years.

Specific issues addressed and anticipated impact

To better support students from underprivileged families, about 5% of them, so they have access to education resources out of the classroom in order to better prepare for their final exam, all three telco operators and some of the biggest IT companies in Serbia responded immediately to the government request.

Organisations/institutions involved

Ministry of Education
Office for IT and eGovernment
Telekom Serbia
Telenor Serbia

Issues being addressed:

  • Resource management and mobilisation
  • Governance responses
  • Crowdsourcing solutions
  • Social effects of the crisis

Response contact:

[email protected]


Date Submitted:

26 May 2020