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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Digital Transformation of SMEs

Innovative response

The program has been designed to support SMEs in being at the cutting edge of ICT development.
The program offers exclusive content and events
The program focuses on three specific areas: (cloud, ecommerce and web presence
Providing support during the COVID-19 crisis with SME linkage for immediate digitalization and targeted top sectors (groceries, pharmacies, sanitizers, etc)
Enable service providers and technology solutions to undertake SMEs to digitalize businesses
Conducted online interactive sessions and webinars on (Work & Tech in The Post-Pandemic World Webinar, how is tech enabling industry, etc), and approached and connected with over 300+ SMEs)
Deliver digital industry forums online to discuss challenges and best solutions during pandemic, and develop best strategies and planning

Specific issues addressed and anticipated impact

Set virtual sessions to:
Promote ICT adoption, and encourage the usage of information technology among SME using modern technologies
Support the development of Qatar’s Knowledge Based Economy by developing and growing a sustainable and innovative ICT Eco System in SME scale enterprises
Enhancing awareness of the benefits of using modern technology in the business sector
Help SMEs to connect with the right service providers and begin the business Digital Transformation Journey.

Organisations/institutions involved

Ministry of Transport and Communications

Potential issues


Level(s) of government:
  • National/Federal government

Issues being addressed:

  • Information and practice sharing (with public and/or internal)
  • Public service delivery under new circumstances

Response contact:

[email protected]

Response tags:

Date Submitted:

27 April 2020