Dr Rosa is a virtual assistant/chatbot in WhatsApp. Dr Rosa asks users a series of questions and, through artificial intelligence algorithms, determines the symptoms of the patient. Based on these, the user is passed to a virtual office, where they are evaluated by professional doctors, who can send an ambulance with specialized personnel for physical observation and home care, or even refer them to a hospital center as appropriate.
Specific issues addressed and anticipated impact
Information provision and patient screening
National Authority for Government Innovation (Autoridad Nacional para la Innovación Gubernamental)
- National/Federal government
Issues being addressed:
- Information and practice sharing (with public and/or internal)
8 April 2020