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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

e-commerce Directory

Innovative response

The eCommerce directory will be shown in the Qatar’s eCommerce portal. This will be done based on the following steps.
• Logo
• Online name.
• Category
• Link URL and APP, Google play and Android.
• Description about the company.
If anyone wants to search for the online shop, they can sort by the category which listed as Clothing, Groceries, Healthcare, Electronics, Home & Kitchen and Marketplace, Gifts, Industrial & scientific goods, Beauty, Toys & Games, Sports & outdoors, Entertainment, Others. Also
If person want to know about the online shop, he/she can check in description provided in the eCommerce Directory.

Specific issues addressed and anticipated impact

e-commerce Directory was found to provide an easy way for people in Qatar to reach their favorite shops or services easily via online throughout the current situation of COVID-19. It aims to:

• Facilitating the process of reaching retail stores online easily.
• Facilitating the process of searching the retail stores or services by using clear and easy categorizing for the user. The category list includes the following: Electronics / Healthcare / Grocery / Fashion / Apparel & Accessories / Home & Kitchen, etc.
• Covering the most important services requested by the Citizens and residents of Qatar to prevent them from socializing during these events.
• Assuring all companies in the Directory list are licensed by MoCI and have valid CR to trade in Qatar.
• To improve the e-commerce activity in Qatar and shed a light on the importance of it during such events and to step up the e-commerce in Qatar.

Organisations/institutions involved

Ministry of Transport and Communications

Potential issues


Level(s) of government:
  • National/Federal government

Issues being addressed:

  • Social effects of the crisis

Response contact:

[email protected]

Date Submitted:

27 April 2020