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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Tutorials for digital public services

Innovative response

AMA developed tutorials regarding digital public services for citizens:
o Registration in the ePortugal;
o Digital Mobile Key – online registration;
o Digital Mobile Key – registration with user+password of the Tax Authority web portal;
o Digital signature with Digital Mobile Key.

Specific issues addressed and anticipated impact

Helping citizens/service users to make the most of digital channels

Organisations/institutions involved

Administrative Modernisation Agency

Level(s) of government:
  • National/Federal government

Issues being addressed:

  • Public service delivery under new circumstances

Response tags:

Date Submitted:

8 April 2020