Good For: Compare different possible approaches

The resource contains tools for visualizing and anticipating future risk of technology products, acknowledging that once technology is released and reaches scale it may be used for purposes beyond the original intention. The toolkit contains foresight methods, including 14 scenarios, for kicking off important conversations with product teams--including examples of current signals of future trends. It also contains a Risk Mitigation Manual with 8 risk zones where hard-to anticipate and unwelcome…

Features: Checklist, Examples or Cases

This resource is developed by and for open government influencers - civil servants and civil society representatives seeking to collaboratively make governance processes transparent, participatory and accountable. It is intended for those who want to be an open government influencer. The original guidance includes recommendations and experiences from experienced leaders in Europe and Central Asia. It follows the publishers' joint journeys in navigating challenges to creating an enabling…

Features: Facilitators guide, Tactics, Techniques, Tips&Tricks

This resource gives the real story of how government innovation labs develop in the development context in Eurasia, Asia and Middle East: organic and people-driven, often operating under the radar until safe to emerge. It shares a truthful examination of the twists and turns of seeding, starting up and scaling labs, covering the challenges UNDP faced and their failures, as much as their successes. It includes in-depth histories and lessons regarding 4 UNDP innovation labs. The resource is meant…

Features: Checklist, Examples or Cases, Techniques

The Do-it-Yourself (DIY) Open Data Toolkit provides a step-by-step guidance on how to develop an open data initiative. The Toolkit is primarily intended for municipalities that have not yet begun an open data project and need some guidance on how to implement one. It can also be referenced by other governments or organizations who are considering initiating an open data initiative. The toolkit includes: Open data orientation, Planning considerations, Publishing sample data sets, Adopting an open…

Features: Examples or Cases, Glossary, Tactics, Techniques, Tips&Tricks

This resource aims to enrich the efforts of parliaments and their civil society counterparts to engage in collaborative processes, either as part of the Open Government Partnership National Action Plan or otherwise. The first section focuses on the development of open parliament commitments. The second section shares the experiences of a variety of parliaments and civil society organisations in collaborating in the creation of parliamentary openness commitments and in developing ongoing…

Features: Examples or Cases

The resource is intended for those working in the international development or social impact space to assesses the future impact that innovation can deliver in a system. It focuses on three "systems": The Problem Space, The Innovation Space, The Context. It's goals are to precipitate better understanding of the problem of focus and the context in which it exists, assess enablers and barriers to innovation, track system change over time, and assess the impact of a program ex post facto. It…

Features: Examples or Cases, Guiding framework, Techniques

The purpose of the standard is to provide guidance for those in the New Zealand government or anyone who designs or provides government services regarding the provision of accessible, integrated, inclusive public services. It includes principles, rationale, information on how to meet the standard, related implementation guidance and resources, and a glossary.

Features: Glossary

The purpose of the standard is to provide guidance for those in the Australian government or anyone who designs or provides government digital services regarding the provision of simple, clear and fast services. It includes 13 criteria, rationale, information about meeting the standard, design principles, service design and delivery process, related training and guides, and a glossary. The resource also includes downloadable posters.

Features: Associated curriculum, Glossary

Established in 2016, these 9 principles provide guidelines for information sharing and interfaces, operating models, rapid service development and preparedness within the Finnish government and beyond.

There is a free and paid version of this toolkit and an associated workshop offered by the publishers. The free version of the kit provides tools to structure your thinking when designing a service that includes machine learning elements. The core idea is that you first describe a user journey in a physical or digital space, and then use the materials from the kit to brainstorm service concepts in that space. The core materials include: - A booklet summarising key concepts for designing IA…

Features: Glossary, Tactics, Techniques