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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The Servitization Mapping canvas is a practical tool intended for business-to-business manufacturers to explore strategic directions in a servitization shift, that is shifting from a product focus to a service focus. While this resource is oriented toward the private sector, public sector organisations, being primarily service organisations, may find it helpful for refining their service portfolios and being more service user-focused. The canvas is a template to map an existing product and…
Toolkit

Platform-way-of-working toolkit

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This toolkit allows organisations to change their mindset and move from a project-oriented approach towards a platform-way-of-working that is designed to tackle complex problems. The toolkit was developed and tested by the Danish Design Centre in collaboration with United Nations Development Programme (UNDP) and 40+ country offices. The toolkit consists of several mapping exercises. After using the integrated Mission Statement Generator to create an ambitious yet realistic mission statement,…
Toolkit

Remodel – A toolkit for open source business models

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The REMODEL toolkit is targeted at companies producing products and is focused on developing economically sustainable business models through the principle of open source. While the toolkit is private-sector-oriented, some of the co-creation principles and methods can also apply to some areas of the public sector. The toolkit was published based on the experience of REMODEL with 8 Danish companies in 2018. The toolkit consists of 7 work packages and each part has a step-by-step instruction and a…
Toolkit

Creating City Portraits: A methodological guide from The Thriving Cities Initiative

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Allows reuse
Creating City Portraits is a methodological guide for downscaling the Doughnut, and Doughnut Economics (based on the book and model of the same name), to the city and turning it into a tool for transformative action. This guide describes the methodology and introduces principles to consider at the city level as well as the interconnections between different scales, from household to global, to transform a city to a thriving and also ecologically and socially responsible one. The guide focuses on…
The handbook follows a co-design logic in terms of process, principles and practical tools to support practitioners in the design and implementation of system mapping processes by highlighting the knowledge management component. This resource provides rationale and guidance on the challenge-led system mapping approach, including facilitation guidance for running mapping workshops. This resource helps mapping practitioners: • visualise the diversity of innovation projects as a manageable set of…
Toolkit

Playbook for Strategic Foresight and Innovation

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playbook for strategic foresight
This resource contains a method library and playbook for commonly used strategic foresight tools, organised by a guiding framework of five planning phases (perspective, opportunity, solution, team, and vision). While it does contain the tools themselves, the resource also contains extensive guidance on each method, including overall guidance, examples, instructions, insights, tips, and tool templates. It also contains overall guiding principles, underlying theories, and considerations for using…
Toolkit

Actionable Futures Toolkit

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This resource is a modular set of tools (10 methods in 3 phases) that can be run in various ways, from a general tool to discover and ideate futures into a premeditated, repeated and ever-focusing exercise to build a vision on one or more lines of work. The resource can also be used to bring transparency and alignment to any organization through repeated exercises. It consists of three types of tools: Worldbuilding, Predictive Analysis and the Optimal Futures. The authors also suggest a process…
Toolkit

City Data Sharing Toolkit

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Allows reuse
This resource includes tools, approaches and resources for local authorities sharing non-personal data. The publishers intend it for those currently working in city governments as well as those supplying data sharing services to be able to find a common language and process in approaching the sharing of data. It focuses on both the technical and non-technical aspects of sharing data, including building data sharing partnerships, building a team, ecosystem mapping, and proposal and business case…
Toolkit

Tool Compendium for Victoria Australia

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This is a tool compendium created specifically for participants of a programme in Victoria, Australia. It is a PDF containing an organised selection of the key tools used during the sessions. It is divided into two sections: 1. ‘tools for experimental problem solving’ and aligns with both the publisher's Experimental Continuum and Six Principles for exploring the unobvious. 2. ‘tools for setting the conditions’, which looks beyond the project challenge to other factors that can impede…
Toolkit

User Experience Design Services – Scenes

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Editable source files available
“Scenes” is a tool and a method to create visual stories about products and services fast, collaboratively and iteratively. It is intended for leaders and professionals of all industries to shape their ideas and scenarios in the form of fun illustrative storyboards without the need of refined drawing skills. It uses storytelling instead of long functional specifications for new or redesigned services or concepts. It contains free, downloadable and printable templates for professionals to…