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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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55
Toolkit

Public Design

Champion CHAMPION:
Can be remixed
This Handbook for Working Innovatively in Public Administration guides you through the different phases of an innovation process. It contains templates and working documents tailored to the needs of public administrations. They explain various innovation methods, describe what is needed to apply these methods, detail how to actually implement these methods, and highlight what results can be expected. From preparation and team building, to research and brainstorming, to the development and…
This cookbook of strategies for change is about the role that a strong public innovation system plays along the pathways towards sustainable food systems. The publishers demonstrate this through a mission approach for deliberate food system transformation that can support people, planet and society. This strategy cookbook includes templates for developing interventions, guides for how to get started and examples of cross-cutting projects – that can be used to create recipes for change. The…
Toolkit

Innovation Playbook

Champion CHAMPION:
Can be remixed
The OECD-OPSI Innovation Playbook offers an accessible, actionable and user-centred instrument to translate the OECD Declaration on Public Sector Innovation into practical guidance on how its principles can be applied to solve public sector challenges. The Innovation Playbook offers an entry point to help governments identify where they can build and leverage innovative capacities to solve present and emerging challenges. Intended for top officials and middle-managers, it helps users assess and…
Toolkit

Collective Intelligence Design Playbook

Champion CHAMPION:
Can be remixed
The Collective Intelligence Design Playbook, created by Nesta, offers a wide range of tools, tactics and methods to engage collective intelligence to solve societal challenges. Through practical instructions and case studies, the Playbook presents ways to orchestrate diverse groups of people, data and technology. It is designed to be applied by teams or groups and features an introduction to help users understand the scope and potential of collective intelligence, practical guidance to sustain…
Toolkit

Ecosystem Mapping

The Danish Design Center created the Ecosystem Mapping tool to help users get an overview of their project stakeholders and potential participants and analyse the motivations, resources and capabilities, that will become valuable for the overall ecosystem. Through its application, users can map all actors (partners, collaborators, contractors, external stakeholders, etc.) in a given ecosystem in order to accomplish its mission. The tool provides users with "Question Cards" to confirm identified…
The UserCentriCities (UCC) Service Design toolkit is a curation of handbooks and tools to support the adoption of a user-centric approach in the design of digital public services. Compiled in collaboration with OECD OPSI Toolkit Navigator, it collects the most relevant tools and methods for cities, regions, and municipalities to use. It contains methods and handbooks developed and utilised by the UserCentriCities partner cities and regions network in their own user centric service development,…
Toolkit

Responsible Tech: Self-Assessment Tool

The resource authors define responsible tech as applying an ethical approach when developing, using and distributing new technology in a way that contributes to an environmentally, socially and economically sustainable society. The Responsible Tech: Self-Assessment Tool is an online tool that takes users through a series of structured questions in order to enhance a responsible approach to tech development work. The tool can be used in the intervention, development and distribution of new…
Toolkit

Virtual circular design course: Tool guide

Champion CHAMPION:
Can be remixed
This toolkit offers a starting point and a framework for uncovering circular potentials and barriers and to potentially identify new circular business models. The tools in this toolkit focus specifically on mapping a company's circular potentials in the value chain it operates within. And it gives priority to understanding, framing and re-fining the value businesses create in the value chain, exploring the interaction with both customers, collaborators and influential stakeholders. The toolkit…
This resource was designed to empower everyone to take a human-centred design approach. It was designed specifically for the Queensland Government in Australia but is valuable for anyone interested building an understanding of human centred design and how they can use it. The resource includes sections What is BCD, Why do HCD, and How to do HCD, each with detailed guidance and instructions. The website also includes detailed operational support guidance for procuring human-centred design work,…
This resource is a generative tool for creating new metaphors to help understand the world in new ways, reframe problems, generate new ideas, and imagine different futures. New Metaphors has been developed by the Imaginaries Lab, a design research studio based at Carnegie Mellon University, and working internationally. New Metaphors is a set of 150 cards and a number of simple, fun workshop formats which enable idea generation and new ways of thinking about issues creatively, from specific…