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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

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This resource provides users with essential principles to ensure inclusivity when building a digital participation platform. The guide puts forward rules on how to communicate inclusively, guidelines on how to build an inclusive questionnaire, tips on how to combine offline and online participation and ensure representation, practical measures to build adaptable digital solutions and real-life examples for inspiration. It includes guidance and tips on how to identify groups at risk of exclusion,…
Participatory budgeting is a community engagement method for governments looking to make their communities more inclusive and participatory. This guide provides key steps for developing a defined, efficient and effective participatory budgeting process, real-life examples and best practices and an interactive worksheet to get you started. By organizing a participatory budget, public officials can tap directly into the collective intelligence of their communities and align the allocation of…
This guide supports both beginners and seasoned practitioners in understanding the basics of digital community engagement. The resource explains why users should consider digital community engagement; how to prepare, who to involve and what to communicate; as well as how to ensure continuous engagement. The publisher's intent is to support leveraging digital solutions to maximise communities' collective intelligence and allocate time and resources in a more efficient and sustainable way. The…
This guide will teaches the basics of setting up a communications plan for your community engagement efforts. The guide covers how to set up a communication plan across three engagement project phases (launch, in-progress, and report-out phase) and walks through the core, strategic steps needed. Each section includes checklists and practical tips. It draws on best practices and lessons learned from CitizenLab's collaboration with 400+ local governments worldwide. This resource is distributed via…
Toolkit

AI4GOV Toolkit

Champion CHAMPION:
Can be remixed
The AI4GOV Toolkit is aimed at fostering a human-centered and systemic perspective towards the development of public services that integrate artificial intelligence in a meaningful way. The toolkit offers a methodology and specific tools for the application of AI in real public sector projects aimed at solving societal needs, considering technology not as an end but as a means for reaching wider strategic objectives. The tools within this toolkit span throughout four main phases of the design…
Toolkit

Data Playbook v1

IFRC Data Playbook v1
This Playbook compiles over 120 short exercises, games, scenarios, checklists and handouts to help individuals and teams discuss, learn, and share all aspects of the data lifecycle. The Playbook is divided into 10 modules that can be modified to suit individual needs and composed of facilitator tips to help strengthen data capacity. The resource is modular and includes specific exercises and example workshop templates. This content is also available in Arabic.
Toolkit

Toolbox for designing digital public services

The toolbox for designing digital services is intended to help public service owners, managers and other interested parties understand the design process and includes tools to make the process smooth. The process is described both in Estonian and English but tools are only in Estonian, which can be machine translated. The resource includes guidance on preparation and building a service team, understanding and choosing a focus, problem identification and solving, testing solutions, development of…
This resource is a guide to amplify global health impact from the perspective of a development organisation. It builds on the successes of USAID's work and lays out practical ways to identify opportunities to apply innovation to solve real problems using a portfolio approach. The resource has been co-developed with significant input from USAID colleagues across their health offices, and captures best practices and innovation opportunities, dispels myths and highlights examples of and resources…
This cookbook of strategies for change is about the role that a strong public innovation system plays along the pathways towards sustainable food systems. The publishers demonstrate this through a mission approach for deliberate food system transformation that can support people, planet and society. This strategy cookbook includes templates for developing interventions, guides for how to get started and examples of cross-cutting projects – that can be used to create recipes for change. The…
Toolkit

Transformative Innovation Policy Resource Lab

The Transformative Innovation Policy (TIP) Resource Lab contains over 250 resources (such as tools, interactive canvases and narrative guides) structured across five components: 1. Systems, anticipation and transformative theory of change 2. Experimentation in policies and programmes 3. Evaluation using transformative outcomes 4. Capabilities - personal, organisation, and facilitating contestation 5. Knowledge communities and infrastructures The resource includes lessons for the design and…