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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Toolkit

Share, Learn, Innovate! Toolkit

The Office of the High Commissioner for Human Rights (OHCHR) created the "Share, Learn, Innovate!" toolkit to present methods, tools and technologies to enhance knowledge sharing. The toolkit acknowledges multiple experiences and perspectives and aims to be a catalyst for action. It collects the explicit knowledge of the organization, making it accessible, while simultaneously connecting tacit knowledge that is not codified but grounded in the experiences of practitioners. The Share, learn,…
Toolkit

Responsible Tech: Self-Assessment Tool

The resource authors define responsible tech as applying an ethical approach when developing, using and distributing new technology in a way that contributes to an environmentally, socially and economically sustainable society. The Responsible Tech: Self-Assessment Tool is an online tool that takes users through a series of structured questions in order to enhance a responsible approach to tech development work. The tool can be used in the intervention, development and distribution of new…
Toolkit

Uncertain Times

Uncertain Times is a set of tools for navigating uncertainty, harnessing curiosity, and maintaining mental wellbeing on a day-to-day basis. The kit is targeted towards individuals to guide personal reflection and consists of three parts: a set of cards, a workbook, and a weekly planner. The resource is inspired by Dancing at the Edge, by Graham Leicester and Maureen o’Hara and explores the behaviours and competencies required to deal with challenges that the 21st Century is throwing at…
The Servitization Mapping canvas is a practical tool intended for business-to-business manufacturers to explore strategic directions in a servitization shift, that is shifting from a product focus to a service focus. While this resource is oriented toward the private sector, public sector organisations, being primarily service organisations, may find it helpful for refining their service portfolios and being more service user-focused. The canvas is a template to map an existing product and…
Toolkit

Actionable Futures Toolkit

Champion CHAMPION:
Can be remixed
This resource is a modular set of tools (10 methods in 3 phases) that can be run in various ways, from a general tool to discover and ideate futures into a premeditated, repeated and ever-focusing exercise to build a vision on one or more lines of work. The resource can also be used to bring transparency and alignment to any organization through repeated exercises. It consists of three types of tools: Worldbuilding, Predictive Analysis and the Optimal Futures. The authors also suggest a process…
Toolkit

Atlassian Team Playbook

This online interactive playbook is intended for teams to work better together in order to get things done. It is organised into Health Monitor (checks and activities for building team health), individual plays (filterable standalone activities), and game plans (series of plays for common use cases). The playbook organises the materials by project, service, and leadership team type, provides detailed instructions on how to run the plays and offers downloads of materials. Since many plays are…
Toolkit

Design Jam Toolkit

Hero HERO:
Editable source files available
This resource is focused on collaboration around designs for solving product problems, specifically on the topics of trust, transparency and control concerning the use of personal data. The methodology used was inspired by those from the Stanford d.school and IDEO. The toolkit is split into four sections – Plan, Discover, Ideate and Prototype. The resource contains over 20 guided activities and supporting materials (including downloadable worksheets) covering materials for planning and running…
Toolkit

Ethics & Algorithms Toolkit

Champion CHAMPION:
Can be remixed
The goal of this resource is to elicit conversation, encourage risk evaluation as a team, and catalyze proactive mitigation strategy planning around algorithm use in the public sector. It includes assessments and worksheets for assessing algorithm risk and managing algorithm risk. The publishers assume users have an understanding of their data and a basic understanding of algorithms.
Toolkit

Tool Compendium for Victoria Australia

Champion CHAMPION:
Can be remixed
This is a tool compendium created specifically for participants of a programme in Victoria, Australia. It is a PDF containing an organised selection of the key tools used during the sessions. It is divided into two sections: 1. ‘tools for experimental problem solving’ and aligns with both the publisher's Experimental Continuum and Six Principles for exploring the unobvious. 2. ‘tools for setting the conditions’, which looks beyond the project challenge to other factors that can impede…
Toolkit

Inclusive Design Cards

Hero HERO:
Editable source files available
Inclusive design is designing for the full range of human diversity in ability, language, income, culture, gender, age and other characteristics. This toolkit includes a series of cards to use early in a design process to help sketch, plan, prototype and design content, interactions and processes. It covers inclusive physical, audio, visual, and thought experiences. PDF and editable Word document available via the publisher's Github page.