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Civic Service Design Tools & Tactics

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An introduction to service design for public servants, and a set of practical ways to include design methods in your work. This resource was developed for the City of New York but is relevant to other cities, governments, and innovation labs as well.

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Publisher

City of New York

Discipline or practice

Service Design

About this resource

Country/Territory

United States

Date Published

License

CC BY-NC Attribution-NonCommercial

Formats

Web-based resource

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