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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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A community sourced set of best practices and principles to help incorporate human-centered design into a product development process.
The website contains dozens of methods organised by process, difficulty, time required, and outcomes. Each method contains an overview, detailed, steps, resources, and examples or cases.
The methods are framed in terms of private sector product or service development but can be adapted to a public sector context.

Hero HERO:
Editable source files available

Publisher

Mozilla Foundation

Discipline or practice

Design

About this resource

Country/Territory

United States

Date Published

License

CC BY Attribution

Mozilla Public License 2.0

Formats

Web-based resource

Code repository

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