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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

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Toolkit

OGP Toolbox

The OGP Toolbox is a collaborative platform that gathers digital tools developed and used throughout the world by organizations to improve democracy and promote transparency, participation and collaboration. It is designed as a social network and includes use cases and tool "collections," technical criteria informed by the community and recommendations based on the experience of users that have already implemented existing solutions. The goals of the publisher and platform are to: - allow actors…
This report identifies five common pitfalls that organisations fall into when using theory of change, and walks through five rules of thumb that will help organisations to use the approach to tackle complex problems. The report includes case studies demonstrating these pitfalls and rules of thumb in practice.
Toolkit

OGP’s Participation and Co-creation Toolkit: From usual suspects to business as usual

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This resource describes open government good practices and presents them to encourage further adoption and innovation. The publisher's goal is to help government reformers and civil society partners in improving the quality and output of co-creation processes across the Open Government Partnership (OGP). The resource was created to aid OGP partners but is applicable to others interested in open government. The Toolkit contains content organised in a Question & Answer format, a matrix of…
Toolkit

Playbook for innovation learning

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This playbook has been created for innovation practitioners who want to spread innovation skills, methods and tools or build an innovation capacity. It covers the design of effective learning experiences, identification and articulation of learning needs, pitching a learning offer at the right level, and connection of a team or innovation strategy with learning and development. It contains overview of 35 methods that Nesta regularly uses in its practice. Each method description includes a short…
The toolkit addresses the many complexities of devising and advancing digital skills at policy level. It maps out how digital skills take their place within a wider framework of soft, twenty-first century skills. It offers guidance on bringing together – and leading – different stakeholders and moving forward under one clear and focused framework.
Toolkit

Systems Practice Workbook

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This resource walks you through a systems practice, and describes process phases (Launch, Gain Clarity, Find Leverage, Act Strategically, and Learn and Adapt) and methods for guiding the practice. This resource has been developed in collaboration with teams across The Omidyar Group. This workbook aims to fill the gap between the promise of a systems approach for making social change and putting it into practice. It was created alongside curriculum as part of a paid course. For each method,…
This online library contains over 400 facilitation resources, available with free login. Tools are organised by topic: Team, Energiser, Idea generation, Issue resolution, Explore and understand, Action. They include information such as time required, group size, difficulty, materials, step-by-step instructions, tips, and variations as well as user comments. This private company also offers free and paid session planner software using the methods in the library.
Reference Panels, also known as Citizens' Assemblies, Commissions and Juries, are an example of long-form deliberative processes that are frequently used by governments and public agencies to obtain detailed guidance on important and sometimes controversial policies. Based on the publisher's experience with reference panels, they offer eight moves from their playbook to help others plan their own deliberative process.
Toolkit

18F Product Guide

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Editable source files available
This guide is for people at 18F (a United States Federal Government technology transformation agency) who are wondering what to expect from a product manager on their team, as well as for product managers and those filling that role to understand what their team expects from them. This guide also serves as a resource for product management best practices at 18F. This guide could be used in other governments looking for product management guidance.
Toolkit

18F Method Cards

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Editable source files available
A collection of tools that describe how 18F digital service teams put human-centered design into practice. These cards are focused on design in the context of digital services, but can be adapted to non-technical design projects as well. The resource is online and also available as printable cards. The card set includes simplified information on various design methods according to an overall methodology: Discover, Decide, Make,Validate. There are also "Fundamentals" cards related to incentives,…