User Type: Practitioner

A curated set of 18 canvases that walk you through the steps needed for creating services & products using the combined principles and methodologies of agile development, lean startup, and design thinking. The publisher's intent is for you to reach business objectives in an iterative and human-centric way. In adapting to a public sector context, "customers" may need to be re-framed as stakeholders or service users. GitHub source content available. Includes how-to videos.

Features: Guiding framework, Tactics, Techniques, Video guidance

The Toolkit helps government employees use crowdsourcing and citizen science in their work. It provides five basic process steps for planning, designing and carrying out a crowdsourcing or citizen science project. It also includes a case study library of this process in practice as well as citizen science-related resources (examples, background information, journal articles, tools). These methods were developed for United States Government staff but could also be used by other governments and…

Features: Examples or Cases, Facilitators guide

This online repository contains knowledge products, tools, inspiring practices, and projects to guide those interested in developing a research and innovation system that puts societal needs and desires at its center. The repository can be filtered by who it is useful for, topic, expertise required, related social challenge, category, and language. The site also offers a self-reflection tool to assess your research and innovation practice on the basis of Ethics, Gender Equity, Governance, Open…

Features: Examples or Cases, Interactive diagnostic, Peer-reviewed literature repository

Features: Checklist, Examples or Cases, Facilitators guide, Guiding framework, Tactics, Techniques, Tips&Tricks

A collection of online guidance and knowledge to assist countries and others in setting up open data strategies and platforms. The resource is comprised seven sections: Open Data Essentials, Starting an Open Data Initiative,Technology Options, Demand & Engagement, Supply & Quality of Data, Readiness Assessment Tool, and Technical Assistance and Funding.

Features: Glossary

The Do-it-Yourself (DIY) Open Data Toolkit provides a step-by-step guidance on how to develop an open data initiative. The Toolkit is primarily intended for municipalities that have not yet begun an open data project and need some guidance on how to implement one. It can also be referenced by other governments or organizations who are considering initiating an open data initiative. The toolkit includes: Open data orientation, Planning considerations, Publishing sample data sets, Adopting an open…

Features: Examples or Cases, Glossary, Tactics, Techniques, Tips&Tricks

The Open Data Toolkit provides guidance intended for South Australia agencies and local councils release open data, although can be adapted to other contexts. It includes guidance on the following steps: Identify, Classify, Approach, Approve, Publish, Maintain. It includes suggestions on governance decisions and roles as well as privacy, public value, and intellectual property guidance.

Features: Checklist

A toolkit targeting journalists and includes concrete guidance on how to use their rights to access information. It is based on a comparative analysis of the access to information laws in the region covered by the Organization for Security and Cooperation in Europe, which has 56 participating states in Europe, Central Asia and North America; of these 45 have legal provisions on the right of access to information held by public bodies which are reviewed in this analysis. It is available in 13…

Features: Tactics, Techniques, Tips&Tricks

The publisher defines validation as the process of gathering evidence and learnings around business ideas through experimentation and user testing, in order to make faster, informed, de-risked decisions. The Validation Guide contains guidance and several tools, including an Assumption Mapper and Experimentation Execution Card for designing and setting up experiments to test ideas and products in iterative ways. The intended audience is large private companies but the principles and tools can…

The purpose of the standard is to provide guidance for those in the New Zealand government or anyone who designs or provides government services regarding the provision of accessible, integrated, inclusive public services. It includes principles, rationale, information on how to meet the standard, related implementation guidance and resources, and a glossary.

Features: Glossary