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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Behavioural tool

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The project has the objective of accompanying, complementing, and strengthening the jurisdictional efforts of re-linking and permanence of students in the educational system through the national program "Volvé a la escuela" (Go Back to School) and jurisdictional initiatives, based on simple and cost-effective behavioral science interventions such as cellphone messaging. A mobile messaging strategy (text message and/or Whatsapp) will be designed to encourage students and their families to…
Water scarcity remains common in Brazil, especially in the Recife Metropolitan Region (RMR) in the State of Pernambuco. The RMR is subject to particularly high levels of non-revenue water—which occur when high volumes of water produced do not generate revenue for the supplier. While some losses may be due to structural and operational inefficiencies such as leaky pipes, clients also play a key role by defaulting on their water payments or installing bypasses to consume water free of charge.…
The Netherlands Authority for Consumers & Markets (ACM) conducted an experiment to investigate the effect of incomplete prices when booking a holiday home. Websites that display incomplete prices cause greater uncertainty, make choosing more difficult, undermine trust and give the feeling of deception compared to websites displaying transparent prices. Why this experiment was conducted: unclear picture of actual costs In 2021, the ACM conducted a study into effective transparency. The aim was…
emand within the Child Protection system has grown significantly over the last decade. The education sector is a particularly important stakeholder. Teachers and other school staff interact with children regularly and are often the first to notice if a child is at risk or needs support. This project sought to better understand the decision making process of professionals from the education sector, Child Protection Intake and Child FIRST lead agencies for identification of whether a child is…
ideas24 partnered with the Practical Farmers of Iowa (PFI) to better understand the behavioral barriers preventing corn and soybean farmers from adopting cover crops and enrolling in PFI's cover-crop cost-share program. Using what we learned from administrative data, farmer interviews and direct feedback during user-testing, we then jointly designed behaviorally informed communication interventions, which included mailers as well as a farmer referral campaign. To evaluate the potential impact of…
Soiled waste disposal areas in municipal public housing buildings are not only a major nuisance for residents, but also cause high cleaning costs. The aim of the present study was to develop behavioral measures to promote cleanliness and to test them in a field experiment with about 400 waste disposal areas. The present paper compares two System-1 (large posters displaying watching eyes and a natural landscape) and two System-2 (financial information, information on normative behavior and…
The objective of the practice is to apply the behavioural lens (behavioural governance) on the Good Relations pilot-project. During the spring 2023 Finnish Centre for Economic Development, Transport and Environment will be hosting about 20 decision maker events as a part of their Good Relations –project. These events are organized to bring together local decision makers (city councils and public officials) and different population and language groups to discuss good relations among local…
Online experiment to explore the effect of notifications on security behaviour. Both increased secure behavior – but the coping message significantly more so. The coping message was also as effective as both messages combined, but not so the threat appeal. Risk attitudes, age and country had a significant effect on behavior.
Washing your hands regularly with soap and water is an effective and easy way of reducing the risk of people falling ill with COVID-19, influenzas or a cold, or contracting other viral illnesses. Stickers and posters were developed focusing on reframing, nudging and habit stacking. Displaying the posters in the office environment led to an increase in handwashing amongst employees. Soap consumption went up. Why this experiment was conducted: improved hygiene standards in the workplace is the…
BETA Survey Series: Towards Net Zero – BETA will conduct a survey series to fill current information gaps and better understand barriers and enablers to making high impact household decisions that limit greenhouse gas emissions.