Behavioural Insights Projects

The study was conducted in collaboration with eight supermarkets from two of the largest Swedish supermarket chains. The stores provided the natural environment in which to conduct an experiment using real shoppers and real purchases, without shoppers being aware of the study. Four different interventions (different price displays) were designed, based on insights from behavioural science. These signs were tested in a randomised controlled study for two common and perishable vegetables –…

In a randomised trial we sent reminder letters to self-employed entrepreneurs about their upcoming VAT filing date. Previously it was not common practice for the Hungarian tax administration to send large scale reminders before the due date.

Institution: Ministry of Finance- Hungary

Team: Tax Policy and Research Unit

A circular business model promotes reuse of products and materials. A case in point is a model where consumers return their jeans to the manufacturer after use. Which circular business model characteristics are consumers willing to accept right now, and what do they refuse? Acceptance of these models seems to increase if companies offer effective or appealing option combinations, such as monthly payment schedules and discounted returns. Why this experiment was conducted: to promote the circular…

Institution: Rijkswaterstaat (Netherlands Directorate-General for Public Works and Water Management)

In line with the Government of Canada's National Adaptation Strategy, this project seeks to further understanding of Canadians’ awareness and adoption of measures intended to mitigate wildfire risk toward the end of supporting and empowering more widespread action. The study is a survey with an embedded randomized controlled trial component. The survey component of the study aims to address questions such as: 1. What are the barriers to more widespread adoption of wildland fire risk reduction…

Institution: Impact and Innovation Hub (IIU)- Impact Canada

Team: Impact and Innovation Unit (IIU)

When firms in the UK do not follow the Financial Conduct Authority’s (FCA) Rules or Principles, and consumers incur financial losses as a result, the FCA seeks to ensure customers receive adequate compensation, or redress. In 2011/12, the FCA helped obtain over £150 million worth of redress for consumers. Instances where consumers are due redress do not often receive publicity. Instead, the firm alerts customers to a potential issue, usually in the form of a letter that gives customers…

Institution: Financial Conduct Authority (FCA)

Team: Financial Conduct Authority (FCA)

Online experiment tested two novel public health messages on social distancing. •Messages focused on potential to infect vulnerable people or many people. •Participants (N = 500) randomized to see control or (one of two) treatment posters. •Behavioral intentions and acceptability judgements of behaviors measured later. •Both posters increased caution with respect to social distancing.

Institution: Economic and Social Research Institute (ESRI)

Team: ESRI Behavioural Research Unit

In partnership with Environment and Climate Change Canada (ECCC) and Natural Resources Canada (NRCan), the Impact and Innovation Unit (IIU) has launched a multi-year program of research on climate change. The Program of Applied Research on Climate Action in Canada (PARCA Canada) combines behavioural science (BeSci) insights and methods with robust policy analysis to promote climate action. One of the main areas of focus involves the launch of a longitudinal survey that will, over time, collect…

Institution: Privy Council Office

Team: Impact and Innovation Unit (IIU)

The problem In Victoria, families need to consent to organ donation. Nine out of 10 families will consent to organ donation if a person has registered their intent to donate. But while 69% of Australians say they would donate their organs, only 33% of the adult population has registered. This is an example of the intention-action gap. Behavioural insights concept: The intention-action gap refers to the difference between what people say they want to do, and what they actually do. It occurs in…

Institution: Victoria State Government

Team: Behavioural insights Unit (VicGov BIU)

- There is need for organ donors. - According to public opinion polls, approximately 84% of Canadians support organ and tissue donation but only 43% report to have registered.[1,2] - In British Columbia, Canada, Internal operational data indicates that, between 2016 and 2017, 24,303 organ donation registrations took place through Service BC centres. This number dropped to 14,860 in 2019. - Considering these circumstances, Service BC has partnered with the BC Behavioural Insights Group to develop…

Institution: British Columbia Behavioural Insights Group (BC BIG)

Team: British Columbia Behavioural Insights Group (BC BIG)

The Program of Applied Research on Climate Action in Canada (PARCA Canada) combines behavioural science (BeSci) insights and methods with robust policy analysis to promote climate action. One of the main areas of focus involves collecting data on emerging topics related to the promotion of climate action in Canada (e.g., transportation, energy use, waste management, etc.) using a large and nationally representative sample of Canadians. The current project is the second wave of a repeated…

Institution: Impact and Innovation Hub (IIU)- Impact Canada

Team: Impact and Innovation Unit (IIU)