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The convergence of IoT (Internet of Things) and Administration (Smartcity)

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The neighborhood of Seodaemun-gu in Seoul has implemented various Smart City/IoT activities:

1. The establishment of the control system of public trash bins
2. Operating the village bus information service for the safe return of residents
3. Establishment and operation of “Police security report app” for the safety of public restroom
4. Build a smart walking trail in Seodaemun An-san(An-mountain)

Innovation Summary

Innovation Overview

The city of Seodaemun-gu has implemented innovation incorporating high-end technology with administration. In the age of fourth industrial revolution, Smart City has been developing by integrating the IoT (Internet of Things) into administration.
In modern society, various administrative demands are generated such as women’s crime, health problems, and garbage issues. To solve these problems we have promoted the quality of resident’s service using IoT.
1. The establishment of the control system of public trash bins
- Clear street environment with the control system of public trash bins which predicts the amount of garbage loading and collection time in advance.
- After using the control system, effective garbage collection became possible.
2. Operating the village bus information service for the safe return of residents
- Supports the prevention of crime and safe return of residents such as women and students by operating a system that automatically connects the smart phone app with the beacon installed in the bus to send the information on boarding and getting off the buses to the guardian
- After the introduction of the service, no crime or incidents have occurred
3. Establishment and operation of “Police security report app” for the safety of public restroom
- Prevent crime and relieve the anxiety of public toilet users’ in the night time by installing beacons and emergency bells in the toilet
4. The first in the nation: we built a smart walking trail in Seodaemun Ansan(An-mountain)
- The smart walking trail of Ansan, a mountain climbing spot in Seodaemun-gu, operating mobile walking apps (called "Walk On") combined with IoT. Through this app which provides visitors with information about health information, history of the region and good restaurants, we activate local economy and encourage residents’ walking life.
- Develop health promotion policy for residents through utilization of big data from the walking promotion business

○ Main achievements:

- Smart Trash can prevents fire and decreases the number of collection times reducing collection fuel costs, greenhouse gas emissions and traffic congestion ▸ Reduced the budget by 45,911,200 won (40,421.91 USD)

- In terms of enforcement, the village bus information service impacted safety outcomes.

-The smart walking trail in Seodaemun Ansan is the first in the nation.

- Establishment of 31 local beacons broadcasting health and restaurant information around smart walking trail

- Creating a win-win for local companies by offering discount coupon and free admission ticket when achieving goal step by app users

- Establishment of official community for activation of residents' walking: 11 communities 3,278 people

Seodaemun-gu has been effectively and smartly solving many problems which are difficult administrative requirements using IoT, such as environmental problems, crimes, and health problems. Also, we are attempting to combat social order and light pollution by applying IoT.

Innovation Description

What Makes Your Project Innovative?

In response to the limited budget and the shortage of local government, administrative demands are gradually diversified. To improve residents' satisfaction and solve problems smartly, we attempt to integrate technology and administration.
1. Creating and preserving clean street environment by building a control system in the public trash bins which pre-predicts garbage loading detection and collecting time
2. Supporting the prevention of crime and safe return of residents such as women and students by operating a system that automatically connects the smart phone app with the beacon installed in the bus to send the information on boarding and getting off the buses to the guardian
3. Prevent crime and relieve the anxiety of public toilet users’ in the night time by installing beacons and emergency bells (18 places) in the toilet
4. Create a smart walking trail of Ansan, a mountain climbing spot in Seodaemun-gu, operating mobile walking apps (so called Walk On) combined with IoT

What is the current status of your innovation?

○ By presenting best practices for activating walking, we promote sustainable development and maximize ripple effect

○ Contributing to revitalization of local economy by connecting between local business owners and local residents through 'Ansan Smart Circle Road (walking trail)'

○ After the introduction of Smart Horizontal Recycle Bin, we prevent fire effectively, and reduce garbage collection frequency. Also, it helped reducing fuel costs of vehicle for garbage collection, greenhouse gas emissions, and traffic congestion

- Awarded the Presidential Award by the Ministry of Public Administration and Security

Innovation Development

Collaborations & Partnerships

1. Partnership with local companies and stores engaging in the discounts programme:
- four beauty salons cooperating with Seodamun branch of Association of Korean hairdresser and several cafes and bakeries cooperating with confectionery bakery association.
History (Seodaemun Prison History Hall) and culture (Seodaemun Natural History Museum) Facilities: 2 places
2. Collaboration with residents
- Establishment of official community for encouraging residents to take a walk

Users, Stakeholders & Beneficiaries

Because the purpose of the administration is ultimately to make the lives of residents convenient and safe, basically, the residents are the largest beneficiaries. In our actions, which helps reduce the budget, we also share the benefit in the position of local governments. For example, Smart Trash bins can prevents fire and decreases the number of collection times reducing collection fuel costs, greenhouse gas emissions and traffic congestion.

Innovation Reflections

Results, Outcomes & Impacts

Our work has resulted in fire prevention, reduction of waste collection vehicle fuel costs, greenhouse gas emissions and traffic congestion after introduction of smart wastebasket on the street. Net reduction to our budget has been by 45,911,200 won. We were awarded the presidential prize on ‘Korean E-Government Award’ supervised by Ministry of the Interior and Safety.) Both the two initiatives, the village bus safe-home-return guidance service and the creation of ‘An-mountain smart Dulle-gil(surrounding road)’" are first in the nation initiatives, and have been set as benchmarks by other municipalities. We established a regional corporate symbiotic system by setting 31 beacons sending out health and gourmet information around the ‘Smart Dulle-gil (surrounding road)’ and serving discount coupons and free tickets when people achieve the target step.

Challenges and Failures

○ Limited budget
We are required to supply early project costs for system construction work, so it is difficult to introduce quickly the technologies into various fields. In order to overcome this, we are planning to expand our business by gradually adding a budget to business combining technology and administration every year and by participating in public projects implemented in related departments of central government.
○ Distinguishing between the implementation area and the non-enforcement area
One of our projects we are currently developing, ‘a village with zero light pollution’ project, faces difficulty and pushback because there are areas where the technology is installed and areas where it is not installed.
In the case of the first installation area, it was selected of the place where the light pollution damage was the most severe.
It is planned to assign the installation area with priority in the place where the light pollution is high in order.

Conditions for Success

○ We had to reduce the financial burden of our local government by budget support for initial construction of communication technology and system by the way of actively participating in the model projects of the ministry of Science and ICT and Seoul City.
○ We needed to make "a place of communication" to connect the internet and things by utilizing smart phones, things with people and eventually people and people.

Replication

○ The Internet of things (IoT) can be incorporated into various fields. Since it is the core of this technology that it is possible to extract and analyze information from the installation areas
1. By using IoT technology, we can have the physical fitness information of the residents exercising at the public sports center automatically measured and analyze which factors are lacking and what kind of exercise is needed and can recommend the proper sports program for specific people.
2.If you enlarge the Seodaemun-gu An-mountain jarakgil model and apply IoT technology to major sightseeing spots so that it suggests to you the perfect sightseeing package, where to dine gourmet, playing and lodging, etc. according to the each sightseeing course, it is not only convenient for tourists but also can be expected to be able to attract business to the local economic activity.

Lessons Learned

The consideration for the residents' best interests is the basis of administrative innovation where we experienced in the process of introducing IoT to the administration part and making innovation.
1. IoT technology-related smart wastebasket on the street
For the aesthetic satisfaction of residents walking on the road, we constructed a control system on the side of the wastebasket to predict in advance the amount of garbage loading, collection time and so on so that we can always maintain a clean street environment by the rational and efficient management.
2. The operation of “village bus safe-home-return guidance service.”
To promote crime prevention and safety, we operated a system that automatically transmits night bus passengers and night bus passenger information for families using signal devices installed in bus and smartphone applications
3. Establishment and operation of “Police security report app” for the safety of public restroom
In order to solve the feeling of anxiety of the user during the night time, beacon and emergency bell are installed in the toilet so that it can be used with confidence
4.Build a smart walking trail in Seodaemun Ansan(An-mountain)
We hoped for residents to live healthy life by walking in the clear air, and established a smart surrounding path on the An-mountain jarak-road which is the famous hiking attraction by combining Mobile Walking App (Walk On) and IoT, so that the information such as health information, history, culture, gourmet, etc. is offered to residents and tourists and people can have a habit of walking in ordinary life.

Project Pitch

Year: 2017
Level of Government: Local government

Status:

  • Diffusing Lessons - using what was learnt to inform other projects and understanding how the innovation can be applied in other ways
Award Winner Award Winner
This innovation has won an award, as described in the case study text.
Call for Innovations Call for Innovations
This case was submitted as part of the Call for Innovations, an annual partnership initiative between OPSI and the UAE Mohammed Bin Rashid Center for Government Innovation (MBRCGI)

Innovation provided by:

Media:

Date Published:

9 November 2017

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