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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Toolkit

USDS Playbook

Hero HERO:
Editable source files available
A playbook of 13 key “plays” drawn from successful practices from the private sector and government that the publisher believes, if followed together, will help governments build effective digital services.
Toolkit

A Beginner’s Guide to Enabling Open Government

This resource is developed by and for open government influencers - civil servants and civil society representatives seeking to collaboratively make governance processes transparent, participatory and accountable. It is intended for those who want to be an open government influencer. The original guidance includes recommendations and experiences from experienced leaders in Europe and Central Asia. It follows the publishers' joint journeys in navigating challenges to creating an enabling…
Toolkit

Growing government innovation labs: an insider’s guide

This resource gives the real story of how government innovation labs develop in the development context in Eurasia, Asia and Middle East: organic and people-driven, often operating under the radar until safe to emerge. It shares a truthful examination of the twists and turns of seeding, starting up and scaling labs, covering the challenges UNDP faced and their failures, as much as their successes. It includes in-depth histories and lessons regarding 4 UNDP innovation labs. The resource is meant…
The Sustainable Livelihoods Approach (SLA) is a method of analysing and changing the lives of people experiencing poverty and disadvantage. It is a participatory approach based on the recognition that all people have abilities and assets that can be developed to help them improve their lives. The SLA Toolkit For Wales provides practical tools to help people with participatory community development. The toolkit describes what the SLA approach is and how it can be used. The appendices then contain…
Toolkit

Do-it-Yourself Open Data Toolkit

Basic BASIC:
Allows reuse
The Do-it-Yourself (DIY) Open Data Toolkit provides a step-by-step guidance on how to develop an open data initiative. The Toolkit is primarily intended for municipalities that have not yet begun an open data project and need some guidance on how to implement one. It can also be referenced by other governments or organizations who are considering initiating an open data initiative. The toolkit includes: Open data orientation, Planning considerations, Publishing sample data sets, Adopting an open…
Toolkit

Assessing Innovation Potential for Social Impact

The resource is intended for those working in the international development or social impact space to assesses the future impact that innovation can deliver in a system. It focuses on three "systems": The Problem Space, The Innovation Space, The Context. It's goals are to precipitate better understanding of the problem of focus and the context in which it exists, assess enablers and barriers to innovation, track system change over time, and assess the impact of a program ex post facto. It…
Toolkit

New Zealand Digital Service Design Standard

The purpose of the standard is to provide guidance for those in the New Zealand government or anyone who designs or provides government services regarding the provision of accessible, integrated, inclusive public services. It includes principles, rationale, information on how to meet the standard, related implementation guidance and resources, and a glossary.
Toolkit

Australia Digital Service Standard

Champion CHAMPION:
Can be remixed
The purpose of the standard is to provide guidance for those in the Australian government or anyone who designs or provides government digital services regarding the provision of simple, clear and fast services. It includes 13 criteria, rationale, information about meeting the standard, design principles, service design and delivery process, related training and guides, and a glossary. The resource also includes downloadable posters.