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This set of service design resources includes a downloadable zip file of resources created by MrThinkr, such as templates, examples, and guidance on personas, journey mapping, and stakeholder mapping. The website contains video guidance on how to use these methods. In order to download the zip file, you must enter your email. The publisher is also marketing some paid software on their website.

Basic BASIC:
Allows reuse
Publisher

More than Metrics

Discipline or practice

Service Design

Link to toolkit

http://learn.smaply.com/

Source files

About this resource

Country/Territory

Unknown

Date Published

2017

License

Copyrighted-All rights reserved

Formats

PDF publication

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