OPSI COVID-19 Innovative Response Tracker
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Portugal have created a 'Collaborative Work Plan in Public Administration', prepared within the area of governance of State Modernisation and Public Administration (nameley by the coordination of the Incentive System for Innovation in Public Management/SIIGeP), setting out guidelines for public services in the context of the state of emergency declared by the Decree of the President of the Republic No. 14-A/2020, of March 18.

The plan encompasses six areas of work, namely:

 ...

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In Portugal, the Directorate-General for Education (DGE), in collaboration with the National Agency for Qualification and Vocational Education (ANQEP), has built a dedicated website with a set of resources to support schools in the use of distance learning methodologies that allow them to continue teaching and learning processes.

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All foreign citizens with pending requests for residence permits (requests made up until the declaration of the state of emergency – March 18, 2020) will have their legal status regularized on national territory until June 30 for, namely, obtaining access to the National Health Service or other health care rights, access to social support services, signing of rental contracts, signing of employment contracts, the opening of bank accounts and contracting essential public services.

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The Office for Digital Response to Covid-19 was set up to assess and implement digital-based measures, ensuring an coordinated response by involving public and private players.

The Office released of a set of initiatives such as the reinforcement of the infrastructure to public digital services, special communications packages (both data and calls) to healthcare professionals (as well businesses and citizens), specific conditions to licences and access to solutions of homeschooling ...

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This initiative consists of the creation of a Portal that aims at the national mobilization for voluntary work in institutions that support the elderly, in order to supply needs arising from the pandemic of COVID-19. Through this portal it is possible to identify volunteers with a different profile, who can support the response to the diverse needs that have arisen in organizations that promote social responses to vulnerable people, in particular the elderly.
The needs are identified...

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A page with information on solutions and technologies developed by civil society, namely by companies and entities to respond to the negative impacts of the COVID-19 pandemic. Among them, very different solutions, from technologies for monitoring symptoms or detecting fever through images (the latter already being used at Lisbon’s airport), to DryVHP technology for bio-decontamination, or magnetic and optical biosensors integrated into microfluidics that identify specific sequences of nucl...

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In order to promote a rapid response to COVID-19, since the beginning of March, the ABC-Algarve Biomedical Center starts to provide clarification sessions about COVID-19 to community. Right after, implement several other initiatives, including the establishment of a partnership with the Ministry of Health to strengthen the response capacity of the SNS24 Line; a free support line for the population of Algarve, the INFO COVID-19 Algarve; a COVID-19 test center in the Algarve, namely since Ap...

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Funding to support scientific research and technological development projects to combat current and future pandemics through data science and AI, developed in partnership between the public administration and R&D institutions, and focused on supporting citizens and health care services and entities (duration of 24 to 36 months).
Developed within the National Digital Competencies Initiative e.2030 (Portugal INCoDe.2030), the total funding is €3 million, with a maximum of €240 000 per ...

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In Portugal, the public sector, in two or three days was put into peoples's homes. It was a real task-force that put in cooperation everyone; some of us are using personal private pc and internet home service but everyone accepts that we all must help in some way. Working from home from one day to another is not a easy task when you have children, little ones, at home, too, trying to learn using these pc too, making omework, teachers are sending them, using new tools (they are our heroes t...

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The CovidApp platform was developed to help at-home patients and potentially infected citizens to monitor their symptoms and health during the SARS-COV-2 Pandemic. Working with Santo António Hospital, one of the reference hospitals for the Northern region of Portugal, FMUP, the Faculty of Medicine for the city of Porto, MOSANO built an MVP in record time to allow doctors and reference personnel to track patients’ and potential patients’ health symptoms, predict when they need to be hospita...

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The Foundation for Science and Technology (FCT), in collaboration with the Agency for Clinical Research and Biomedical Innovation (AICIB), launched exceptional funding to support the reorientation of R&D teams in the development of initiatives that meet the immediate needs of the National Health Service (SNS) to fight COVID-19 (e.g, new prevention tools, therapeutic developments, diagnostic methods, actions to promote a resilient society, especially in the older population and in higher ri...

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The Incentive System for Innovation in Public Management (SIIGeP) is a programme which aims at enabling the innovation capacity in human resources, to improve the work environment and the development of management models. The coordination of the programme is held between AMA, INA (National Institute of Administration) and DGAEP (Directorate General for Administration and Public Employment). In response to the COVID-19 outbreak, through the Order No 3614-D/2020, # 11 SIIGeP was entrusted to...

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The Barometer provides comparative analysis of the responses of different countries to the COVID-19 epidemic; epidemiological models of projection of new cases (first results already launched); analysis of the evolution of risk perception, compliance with government measures, the responsiveness of government and health services and the impacts on individual daily lives. It is also intended to analyse the preferred sources of information and the social support network in case of need.

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A playful-educational website created by the publisher “Ideias com História” in partnership with the Directorate-General for Health (DGS), which aims to inform children and young people about this disease that is spreading around the world, caused by the new coronavirus. On the site is news every day, useful information about Covid-19, curiosities, games, videos and activities for children to develop in this period when they are at home, in a fun way.

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This AI-powered digital assistant is for supporting citizens during this pandemic, allowing them to ask questions about the disease and, eventually, to avoid infections by the new coronavirus by not leaving the house. Based on Artificial Intelligence, through the algorithms provided by the Directorate-General for Health, it aims to make an initial screening to its users and to understand what is the best approach they might adopt.
The service is available free of charge through a web...

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A dedicated webpage to COVID-19 with videos, articles and FAQs, developed and/or presented by scientists on the coronavirus and COVID-19, including a special section on relevant Citizen Science projects, highlighting the contribution of the wider public to research development in related topics. Specific materials on the coronavirus epidemic were produced by Ciência Viva for the school communities.

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A group of volunteers, made up from more than 4.300 people from 250 different companies and various fields of work, working towards a common goal: unite Portuguese talent in the development of technological solutions that help the population overcoming the challenge of COVID-19. Many projects have already been launched and others are in the pipeline. To name a few:
● An app with up-to-date technical info for medical doctors;
● A fundraising campaign;
● An app with free of...

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The Fundação para a Ciência e a Tecnologia, I.P. (FCT), in collaboration with the Agência de Investigação Clínica e Inovação Biomédica (AICIB), opens a Call for granting 50 (fifty) PhD studentships (BD), focused on research related to this pandemic and its causal agent, SARS-CoV-2. Additionally, FCT will also support a Doctoral School focused on virology, consisting of an annual workshop bringing together international students and researchers.

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Fundação para a Ciência e a Tecnologia (FCT), through Unidade de Computação Científica Nacional (FCCN), reinforced the capacity of the main services provided to the research and higher education community and that ensure distance learning and remote working. The tools made available, namely Colibri Collaboration Platform, allow to set up remote classes, online meetings and information sharing. Since the beginning of march to April 15th, Colibri platform registered 3.7 million hits and more...

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The Directorate-General for Health has launched a dedicated microsite that gathers all public health information regarding the outbreak of COVID-19.
The site has several guides and tools for health professionals, homeland security, schools, municipalities, touristic facilities and so on, daily updates with information on the outspread of the virus (number of infected people per municipality, number of deaths, numbers of cases by symptom, etc), and others such as approved laboratories...

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LabX - The Experimentation Lab of Public Administration - is supporting the response to the challenging phase the country is going currently through. Not intended to be a remote work manual, but a compilation of guidelines that builds trust and enables persistence in coping with the transformation that is happening in this distance mediated context. The document offers tools and methods for conducting remote research, co-creation or experimentation, and also guidelines for ensuring citizen...

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Developments in the Citizen Map (site and mobile app versions), which provides users with georeferenced information for all public services and also allows the user to get digital queue tickets for onsite public services:
o Ensuring there are no “open” queue tickets on the Map and provide textual and graphic information (including a new splash screen and banner) to users;
o Targeting citizens, to help prevent crowding in on-site counters (in conjunction with ePortugal for more ...

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The Contact Centres, managed by AMA, provide support to citizens and companies regarding digital services in the ePortugal and solutions such as the electronic identification (means of entering in the Health National portal “patient area”). It provides telephone, email and AI-based (virtual assistant) support.
In a very short timeframe of a few days, AMA set in place, by itself and with other entities, the following actions:
 Adaptation of the Interactive Voice Response (IVR) ...

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Website and app congregating information on Government action regarding COVID-19. It presents information such as:
 Rules of the State of Emergency;
 Government support to companies;
 Emergency and useful contacts;
 Documentation and FAQs;
 List of exceptional rules;
 Civil society initiatives (e.g. apps, voluntary work);
 Tools and guides to telework;
 Communication materials to help citizens and companies access relevant informatio...

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The National Portal of Citizenship for Counties And Parishes create a COVID-19 Dossier (creating an automation tool) that shows in real-time all the news published in the Counties Institutional Websites, aggregating and centralizing all that information in one page and disseminating that information in a large scale for the population in general on a 50k Daily Basis Newsletter.

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Incentive system to support collaborative R&D projects for the creation of new products, processes or systems, or for the introduction of significant improvements in products, processes or systems, relevant in the context of the combat of COVID-19. In this context, Proofs of Concept are supported, aiming at the development of ideas or prototypes that have resulted from R&D projects or that are in progress, and that are close to the market (pre-commercial development). The projects must be ...

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In response to the challenges imposed by the Covid-19 pandemic, several new and innovative solutions started arising all over the world, created by average citizens to solve those challenges and fight this disease. Especially during this time of crises, if these solutions could be medically validated and widely shared, their application could have a big impact and potentially save countless lives.

As such, Patient Innovation developed a platform dedicated specifically to the validat...

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The symptoms of COVID-19 are similar to the flu and include fever, cough, shortness of breath (difficulty breathing) or tiredness.

If you have any of these symptoms, have been in contact with someone with COVID-19, have returned less than 14 days from an affected area or have questions about COVID-19, you can contact this online service from the Digital Medicine Center P5 and the School of Medicine of the University of Minho, with quick response time and given by health professional...

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Fight COVID-19 Online Hackathon is an open collaboration effort in which volunteers, designers, students, researchers, computer scientists, health workers, startups, software developers, business developers and others will cooperate and produce creative solutions which can help fight against the current epidemic of COVID-19.

Learn more about our initiative: https://taikai.network/covid19-challenge

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Creation of a platform that gathers information on all voluntary and solidarity initiatives that aim or support the pandemic situation, which are ongoing in the north and south of the country. Through this platform, those who want to volunteer can find the initiatives that match their profile and availability, and those who need support can find the initiatives that best respond to their needs.
This platform, which can be found on the CASES website at https://www.cases.pt/voluntariad...

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