This guide will teaches the basics of setting up a communications plan for your community engagement efforts. The guide covers how to set up a communication plan across three engagement project phases (launch, in-progress, and report-out phase) and walks through the core, strategic steps needed. Each section includes checklists and practical tips. It draws on best practices and lessons learned from CitizenLab's collaboration with 400+ local governments worldwide. This resource is distributed via…
Good For: Deployment
The AI4GOV Toolkit is aimed at fostering a human-centered and systemic perspective towards the development of public services that integrate artificial intelligence in a meaningful way. The toolkit offers a methodology and specific tools for the application of AI in real public sector projects aimed at solving societal needs, considering technology not as an end but as a means for reaching wider strategic objectives. The tools within this toolkit span throughout four main phases of the design…
The toolbox for designing digital services is intended to help public service owners, managers and other interested parties understand the design process and includes tools to make the process smooth. The process is described both in Estonian and English but tools are only in Estonian, which can be machine translated. The resource includes guidance on preparation and building a service team, understanding and choosing a focus, problem identification and solving, testing solutions, development of…
This cookbook of strategies for change is about the role that a strong public innovation system plays along the pathways towards sustainable food systems.
The publishers demonstrate this through a mission approach for deliberate food system transformation that can support people, planet and society. This strategy cookbook includes templates for developing interventions, guides for how to get started and examples of cross-cutting projects – that can be used to create recipes for change. The…
The OECD-OPSI Innovation Playbook offers an accessible, actionable and user-centred instrument to translate the OECD Declaration on Public Sector Innovation into practical guidance on how its principles can be applied to solve public sector challenges. The Innovation Playbook offers an entry point to help governments identify where they can build and leverage innovative capacities to solve present and emerging challenges. Intended for top officials and middle-managers, it helps users assess and…
This toolkit offers a starting point and a framework for uncovering circular potentials and barriers and to potentially identify new circular business models. The tools in this toolkit focus specifically on mapping a company's circular potentials in the value chain it operates within. And it gives priority to understanding, framing and re-fining the value businesses create in the value chain, exploring the interaction with both customers, collaborators and influential stakeholders. The toolkit…
The Venture Design Process offers set of templates, tutorials, and templates for systematic execution of continuous design and delivery. It covers the phases: Personas, Problem Scenarios & Alternatives, Value Propositions, Assumptions & Experiments, Customer Discovery & Experiments, User Stories & Prototypes, Product & Promotion, as well as modules covering agile management and business model generation. The resource is targeted at private sector entrepreneurs and focuses on digital products and…
A front-end framework for building websites that are accessible, usable, interoperable, mobile friendly and multilingual for the Government of Canada and beyond, the resource includes a collection of of flexible and themeable templates and reusable components and related guidance. Content is also available in French.
X-Road, a data exchange layer for information systems, is a technological and organizational environment enabling a secure Internet-based data exchange between information systems. Source code of X-Road is open for all and it is licensed under MIT license.
Consultation services for deploying independent X-Road instances can be obtained from enterprises with such services. There is also an X-Road Community for support.
This is a collaborative project involving several countries/territories,…
The resource provides support for individuals and organizations wishing to publish open government data. Some guidance may be specific to the Swiss context. It is designed as a wiki: contributions from organizations and individuals that have experience with open data are welcomed. The resource is organised into stages: identify, prepare, publish, and support. A Github repository of the website's code is also available.