The DYPA Career Days, organized by the Public Employment Service (DYPA) in Greece, fosters direct engagement between the business sector and jobseekers. This marks a significant departure for DYPA as these events are now systematically conducted, spanning the entire country. A key strength of DYPA’s Career Days lies in their comprehensive promotion of employment opportunities and the strategic engagement of interested individuals through a process characterized by simultaneous, adaptable, and direct interpersonal interactions. Notably, this marks the first instance where business representatives engage directly with job seekers, creating a mutually beneficial exchange at no cost. Furthermore, the revamped Career Days have catalyzed a shift in DYPA’s executive staff mentality and work approach, demonstrating increased extroversion and adaptability.
Innovation Summary
Innovation Overview
DYPA aspires to effectively manage the acute social problem of unemployment in Greece, placing particular emphasis on strengthening active policies to combat it. The main challenge was to encounter and reverse the mistrust of employers and jobseekers, since, until now the Public Employment Service had been identified with passive policies for unemployment. A catalytic role in this pursuit is played by the renewed/reformed institution of Career Days organised by DYPA through the Service Unit for Medium and Large Enterprises. The objective of this institution is the direct and flexible coupling and matching of labor supply and demand within the framework of broader policies to approach businesses and meet their personnel needs by implementing innovative actions to utilize the available workforce.
The specific idea was carried out in the context of the strategic and operational objectives of DYPA and is an adaptation to the new needs of users, i.e. job seekers, who wish to come into direct contact with employers who wish to fill vacant positions. Therefore, through this specific process, both parties benefit at the same time, i.e. unemployed people who are immediately looking for work, but also companies interested in immediately filling vacant positions or in evaluating candidates and collecting resumes, which will be used to fill vacant positions that will arise in the near future.
A big number of DYPA staff works in the planning and implementation of the Career Days institution. Essentially, the holding of each event is a unique and important opportunity for DYPA to connect with the labour market and society at national, regional and local level. At the same time, various communication and promotion tools are used (publications on DYPA’s portal, sending out of group emails, posts on social media, comprehensive advertising campaigns in local media, etc). The specific initiative contributed to the improvement of DYPA’s results regarding the original objectives. In particular, it contributed to the improvement of users' satisfaction in their interactions with DYPA, and their trust levels in DYPA.
Career Days have emerged as an outstanding factor of extroversion and as the main tool rendering immediate results in the field of combating unemployment. It is a policy that will continue to be implemented in the future and to evolve and adapt to the new needs that will arise from the changing needs of the labour market.
Innovation Description
What Makes Your Project Innovative?
The main advantages of DYPA’s Career Days are the broad promotion of jobs and the targeted attraction of interested parties in a process that has the characteristics of simultaneous, flexible and direct interpersonal contact. For the first time, business representatives communicate directly with job seekers, at no cost and with mutual benefit. Moreover, through the reformed Career Days, DYPA’s executive staff have been oriented towards a different mentality and a different way of work, exhibiting extroversion and flexibility. Moreover, DYPA evolved from having procedures that were rigid and bureaucratic to adopting simple, user-friendly, and effective practices.
What is the current status of your innovation?
The reformed Career Days is an ongoing project. DYPA’s executive staff is activated for holding each event. The organisation is handled by a coordination group within DYPA’s Central Administration, while DYPA Counselors reach out to the business world and inform potential jobseekers and other stakeholders at a nationwide level. At the same time, various communication and promotion tools are used. After the end of each event, an evaluation questionnaire is sent to the companies that participated. The questionnaire includes 4 topics: event evaluation, CV evaluation, positive/negative comments, number of interviews and recruitments. Due to the success of the reformed Career Days, events are organized on a regular basis. They have already been carried out in all the big cities of Greece and also in cities that exhibit commercial interest. Career Days events are expected to be repeated in the same location at regular intervals.
Innovation Development
Collaborations & Partnerships
A big number of DYPA staff work in the planning and implementation of the Career Days institution, including staff from Central Administration and staff at regional and local level, e.g. Counselors of DYPA’s local Employment Promotion Centres are mobilised for business outreach and provision of information to the public regarding the events.
Users, Stakeholders & Beneficiaries
Beneficiaries are the unemployed who seek jobs readily available, jobseekers looking for new employment opportunities, companies interested in filling vacant positions immediately, and companies interested in evaluating candidates for filling vacant positions that will arise in the near future. Unlike similar events organised by agencies of the private sector, participation in DYPA’s Career Days events does not involve any cost for unemployed people, other jobseekers, and companies.
Innovation Reflections
Results, Outcomes & Impacts
Τo date, both qualitative and quantitative results suggest success in meeting the objectives, these results are described below:
- More than 300 companies participated.
- More than 8000 jobs were offered (all educational levels of experience and expertise)
- More than 7000 prospective job seekers attended.
- The organisation of Career Days events has been evaluated as “excellent” by more than 90% of the participants.
- Confirmed recruitment data lead to the conclusion that within just 20 days after each event, more than 50 jobseekers are recruited, and at average at least 15-20% of the jobs that are actually offered are covered. These figures increase significantly after this period of time, as pools of resumes/Cvs are put to use, more jobseekers than thouse recruited are attracted as a result of good practices dissemination, and ties are developed between the business world, jobseekers and other bodies at local level.
Challenges and Failures
The main challenge was to encounter and reverse the mistrust of employers and jobseekers, given that until now the Public Employment Service had been identified in the public's consciousness as an organisation with passive policies and provision of social subsidies. The impeccable organisation, efficiency and frequency of the reformed Career Days events have contributed to the positive evaluation and establishment of DYPA’s Career Days in the consciousness of the business world and the public.
Conditions for Success
Conditions for success in innovations like reformed DYPA’s Career Days are the following:
- Τhe strong commitment of PES leadership to engage in innovative reforms in accordance with the Strategic Planning of the Public Employment Service and the general priority of digitalisation at the level of Government Agenda
- The more than due dedication and display of zeal exhibited by Public Employment Service employees who work for Career Days events.
- The change of mentality that involves a more modern, extrovert and flexible way of work within the Public Employment Service.
- The transition from the rigid bureaucratic procedures of DYPA to simple, user-friendly and effective practices.
- The fact that it provides immediate, fast and flexible coupling and matching of labour supply with demand, as company representatives can see hundreds of candidates with resumes/CVs and specialisations relevant to the jobs offered.
Replication
Similar innovation practices exist in Greece and abroad, however, in Greece they were mainly implemented by private Employment Agencies. Within DYPA’s Strategic Framework for Innovation, dissemination and further development actions of DYPA’s innovative reforms are going to be included aiming at the transfer and capitalization of “lessons learned” and knowledge gained.
Lessons Learned
In terms of internal lessons learned, after holding Career Days events in 9 different cities during a little more than a year, DYPA’s entire executive staff has been oriented towards a different mindset and way of work, which is more modern, extrovert and flexible. In terms of lessons learned related to the PES mission, the effectiveness of such events, bringing together employers and jobseekers should be mentioned. It is important to integrate innovation and reform into the strategic planning of the organization that develops innovative services.
Supporting Videos
Status:
- Implementation - making the innovation happen
- Evaluation - understanding whether the innovative initiative has delivered what was needed
Date Published:
16 February 2024