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SPILNO – digital democracy platforms for citizens, organizations and government institutions

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SPILNO is a participatory digital democracy platform for citizens, organizations and local governments. It was created to improve communication of active citizens, acceleration of ideas, initiatives, implementation of socially important projects. A platform of interaction between government and community through the tools of e-democracy.

Innovation Summary

Innovation Overview

The platform SPILNO facilitates a bilateral dialogue between the municipal government of the city and its inhabitants. Citizens publish ideas, take part in competitions, public consultations, debates, implement joint projects in a convenient and accessible form.

The municipal authorities of the city consult with their citizens by conducting online debates, public consultations, polls or holding a contest of creative solutions for the existing problem. The platform SPILNO helps cities turn to the collective intelligence of citizens. Understand, hear citizens. Become more sensitive to the needs of the public.

SPILNO helps local governments become more citizen-oriented. SPILNO helps citizens participate in the process of managing a city, making decisions, and developing local policies.

Thanks to the user-friendly cloud solution, we significantly simplify the process of communication and the attraction and cooperation of the most vulnerable segments of the population. Like any similar Internet solution, the platform allows users to join the process of participation of all segments of the population despite religion, gender, political preferences, nationality, skin color and participate in the discussion on equal terms with all other participants. Also, the cloud service platform, due to the absence of the need for administration, moderation, support, and maintenance of the platform, allows residents of small towns to join the process of participation. The availability of Internet access is all that is necessary for city residents in order to join the platform.

The SPILNO platform allows all citizens to express their opinion, suggestion, comment on equal terms, and so receive an answer, comment, recommendations from other participants of the platform.

The SPILNO solution makes attracting citizens to participate affordable, easy, understandable and convenient!

Innovation Description

What Makes Your Project Innovative?

The SPILNO platform will allow both citizens and civil society organizations to create full-fledged personal pages on the internet for free, publish news, information and events, and find like-minded people to collaborate. It is also possible to create registries of citizens, organizations, property, share experiences and good practices.

The project will be the only window of access to the most common e-democracy tools and municipal services. In return, it will not only allow active citizens to be more involved in participation processes, but also create comfortable conditions for them to use municipal online services.

What is the current status of your innovation?

Organisers developed a platform and were piloting it before the full launch. They have signed memorandums of cooperation with the cities of Kyiv & Bila Tserkva and the village Nemishaevo. Organisers were also aiming to sign memorandums of cooperation with 45 more of the biggest cities in Ukraine.

Innovation Development

Collaborations & Partnerships

Citizens publish ideas, take part in competitions, public consultations, debates, implement joint projects in a convenient and accessible form.
The municipal authorities of the city consult with their citizens by conducting online debates, public consultations, polls or holding a contest of creative solutions for the existing problem. The platform helps cities turn to the collective intelligence of citizens, helping them to understand and truly hear citizens, thereby becoming more sensitive to the needs of the public.

Users, Stakeholders & Beneficiaries

Active representatives of civil society, representatives of public organizations, local authorities.

Innovation Reflections

Results, Outcomes & Impacts

The online platform is currently live, with 2916 users, 116 organisations and 26 ideas, and regular items being posted and shared as ideas.

Challenges and Failures

The biggest problem that hinders the development of digital instrument infrastructures is the lack of confidence in digital solutions, as well as the culturally low level of digital participation. Whilst there may be a cultural trend for greater digital participation in other parts of Europe, this is essentially a world-wide phenomenon, but one which is particularly acute in the Ukraine. In Ukraine and other countries of Eastern Europe there is not even an understanding or culture of traditional partipiation methods, let alone digital ones. Organisers posit that perhaps this trend is because of a lack of knowledge about the opportunities of digital participation.

Conditions for Success

The main condition for success lay in government support. It was clear that the initiative would not have any problems with uptake once it had the full support of government. And, as a popular product, it necessarily then attracted business attention too.  The personal values and motivation of the organisers, to build new a digital democracy culture in Ukraine, was also a key driving force in the innovation.

Replication

Other similar examples cited by organisers include the CitizenLab (Belgium) and Decide Madrid.
The platform does not necessarily solve the problems of government or citizens, but it provides transparent and convenient mechanisms that can help overcome these problems.
It creates a database of successful precedents that can be easily scaled up and distributed. The history of each user's activity and the history of decision-making allows government to identify the most talented representatives of the public and empower them to become an instrument for preventing abuse and corruption.

Lessons Learned

Digital platforms today are extremely needed because it is the only efficient and effective tool for collecting and automatically processing millions of users. There is no traditional way to do this work. Only through digital platforms we can turn the individual intelligences of the community to collective intelligence.

Year: 2019
Level of Government: Local government

Status:

  • Implementation - making the innovation happen
  • Evaluation - understanding whether the innovative initiative has delivered what was needed

Innovation provided by:

Media:

Date Published:

4 January 2021

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