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Champion CHAMPION:
Can be remixed

Business Model Canvas

This canvas and associated guidance is is a strategic management and lean startup template that can be used the to describe, design, challenge, and pivot a business model to deliver different values or in different ways. It consists of 9 elements: value proposition, customer segments, customer relationships, channels, key partners, key resources, key activities, cost structure, and revenue streams.
It can be used individually or in a group. It works in conjunction with the Value Proposition Canvas and other strategic management and execution tools and processes.
This canvas has been widely used and many variations exist, including those adapted to a non-business context. When adapting to the public sector context, "customers" may be considered stakeholders or users and "revenue streams" may also include outcomes or impacts.
It was originally intended to provide a more nimble and understandable replacement for a business plan.

Publisher

Strategyzer

Discipline or Practice

Strategic Design

Organisational Design

Hyper Island Toolbox

This is a collection of methods and activities, based on Hyper Island’s core methodology, for creative collaboration and realising potential in teams or organisations. It’s a collection of methods and activities, based on Hyper Island’s core methodology and is focused on Learning-by-doing (or Experiential Learning), Reflection (or Reflective Practice), and workshop or group facilitation. It includes Hyper Island tools as well as tools from others.

Growing government innovation labs: an insider’s guide

This resource gives the real story of how government innovation labs develop in the development context in Eurasia, Asia and Middle East: organic and people-driven, often operating under the radar until safe to emerge. It shares a truthful examination of the twists and turns of seeding, starting up and scaling labs, covering the challenges UNDP faced and their failures, as much as their successes. It includes in-depth histories and lessons regarding 4 UNDP innovation labs.
The resource is meant for those interested in how innovation lab creation might look different in an international development context compared to labs in more developed countries.

Champion CHAMPION:
Can be remixed

Cultural Change Impact Framework

This resource includes a framework, basic guidance and canvas for use in mapping and assessing organisational readiness and capacity development, designing and developing assessment criteria for capacity-building, facilitating strategic dialogue, supporting and assessing the impact of innovation teams and labs, and enabling structured focus on what elements should be prioritised in capacity-building efforts as well as for case production and knowledge sharing.

Publisher

Nesta

Discipline or Practice

Organisational Design

Knowledge creation and collective sense-making workshop

The author provides step-by-step guidance on how to conduct a short term strategic planning workshop based on knowledge management and contextualisation frameworks used by the private company Cognitive Edge. The publisher's suggests that it can be used to conduct pre-hypothesis research project to understand a complex problem. The outputs are comprehensive sets of cultural indicators, knowledge objects (comprising both codified and experiential knowledge artefacts), and large volumes of tangible suggestions to address complex issues. Another key objective of these processes is to increase the levels of interaction and dialogue between key stakeholders whether internal to an organisation or external, thereby establishing new social networks, or increasing the cohesiveness of existing social networks. Previous experience with the Cognitive Edge frameworks and methods is helpful when approaching this resource.

Hero HERO:
Editable source files available

A User Manual for [me]

A canvas for individual sharing about work preferences, meant for building good teams and working relationships. The publisher intends for this to be used for making preferences explicit but not for making demands. PDF and Adobe Illustrator file available.

Publisher

Cassie Robinson

Discipline or Practice

Organisational Design

Features

Basic BASIC:
Allows reuse

Sonar

A tool to help cities and public administrations better orient and diagnose themselves regarding their innovation profile and maturity.
The tool includes a self-analysis quiz, a map to help navigate concepts and trends and compose your a custom menu. It also includes guidance for setting an innovation strategy.
Sonar comes in the form of a newspaper printed in A2 format that can be used in a group setting . This resource is available in French.

Responsible Research and Innovation Toolkit

This online repository contains knowledge products, tools, inspiring practices, and projects to guide those interested in developing a research and innovation system that puts societal needs and desires at its center. The repository can be filtered by who it is useful for, topic, expertise required, related social challenge, category, and language.
The site also offers a self-reflection tool to assess your research and innovation practice on the basis of Ethics, Gender Equity, Governance, Open Access, Public Engagement, and Science Education

Champion CHAMPION:
Can be remixed

Liberating Structures

Liberating Structures is a web resource that includes a collection of 33 results-oriented collaboration patterns have been developed and refined through field testing over a 10+ year period in a variety of sectors including healthcare and business.
They are intended to complement conventional practices for organisational design and strategy design. They are designed to be used in an inclusive collaborative setting.
Associated books (for sale) and video guidance is available to assist those getting started with this approach.

The Partnerships Analysis Tool

The resource was designed to help organisations: develop a clearer understanding of the range of purposes of collaborations, reflect on the partnerships they have established, and focus on ways to strengthen new and existing partnerships by engaging in discussion about issues and ways forward. The resource contains guidance as well as an interactive partnership assessment tool.
Although it was created with the health sector in mind, it is relevant for other sectors as well.
For innovation projects, Part 2: Choosing Partners may be problematic to assess since partners, approaches, and core business may be unknown.

Innovation Spaces: The New Design of Work

Authors Julie Wagner and Dan Watch draw from nearly 50 in-depth interviews with global-reaching and local-serving architects and innovation space managers to analyze the continuum of modern innovation-oriented workspaces. They find the role of well-designed innovation spaces in improving firm competitiveness, company culture, and the formulation of new products and ideas, offers important lessons for companies, universities and other drivers of the innovation economy on how to re-imagine space given three major trends in modern innovation. The report includes guidance for creating physical spaces for innovation and collaboration. The guide was intended for those interested in economic development but can be adapted for public sector innovation.

Discipline or Practice

Organisational Design

Features

Tips&Tricks

Champion CHAMPION:
Can be remixed

Establishing, running and closing a public sector innovation lab

The DesignGov experiment was an 18 month initiative of the Australian Public Service to apply design-led innovation to cross-agency problems. This resource is based on the experience of DesignGov and is intended to be a resource for others that might be looking to establish and operate a public sector innovation lab. This resource is offered as a personal contemplation about what should be considered when establishing, running and, possibly, closing a public innovation lab.

Discipline or Practice

Organisational Design

Features

Checklist

MaRS Library

The MaRS Library contains articles, templates, reports, workbooks, reference guides and videos covering a range of topics, including accounting, funding, governance, intellectual property, leadership, legal issues, marketing, product management, selling, social innovation, strategy and talent.
It is intended for an entrepreneurial context, but it can be adapted for a public sector organisational context.

Culture Map

A tool that organizations can use to assess, map and transform their cultures. It is intended at a group activity to guide conversations around outcomes, behaviours, and enablers/blockers. The website also contains guidance for its use. It is intended for a private sector context but non-financial "outcomes" can also be considered when using it in the public sector.

Publisher

xplane

Discipline or Practice

Organisational Design

Champion CHAMPION:
Can be remixed

City Accelerator Guide for Embedding Innovation in Local Government

The guide offers practical guidance to local government officials on how to build a culture and practice of innovation and give local leaders an action-oriented framework for breakthrough
innovation. It lays out nine “Imperatives” towards this end, with concrete action steps for each to help cities get started, along with illustrative case studies.

Publisher

Living Cities

Discipline or Practice

Strategic Design

Organisational Design

Basic BASIC:
Allows reuse

Paper Prototyping: A Guide For Surfacing Innovative Ideas More Quickly

This is a report produced in conjunction with IDEO after a 2-year initiative of the Rockefeller Foundation called Paper Prototyping, an effort to better inform investment decisions of the Foundation. While this resource is not a typical innovation toolkit, it was included because it describes an often implicit and invisible process of developing and testing proposals for innovative solutions to complex problems.

Discipline or Practice

Organisational Design

Basic BASIC:
Allows reuse

Toolkit for Supporting Social Innovation with the European Social Investment Funds

The toolkit's goal is to help actors conceptualize and operationalize their ambitions in terms of supporting social innovation. It contains not only “procedures” but also knowledge concerning social innovation.
The guide was designed to support European Social Fund (or other) funding organisations that want to focus mainly on service innovation (as opposed to systems innovation or internally oriented process innovation). But it also recognizes the idea of broader societal transitions and the need for changes in internal processes as a condition to make externally oriented innovative services tangible.
It contains social innovation background information, principles, strategies, project guidance, capacity building, staffing, and implementation.

Basic BASIC:
Allows reuse

Improved Innovation Decision Making

The IIDM Toolset was designed as a guide for organisations and individuals seeking to build the capacity of problem solvers to innovate and collaborate more effectively. The Toolset addresses two key components: (1) cultivating an innovator’s mindset, and (2) improving the processes that support decision making along the journey from idea to impact. The publisher asserts that both of these ingredients are vital for decision making to yield improved innovation. The Toolset offers users practical approaches that map to each of the 6 stages of decision making, including adopting the right mindset, generating insights, reframing challenges, developing and testing new ideas, and determining a course of action. The resource was created with a global development organisation structure in mind but is broadly applicable to other organisations interested in building innovation capacity.

Basic BASIC:
Allows reuse

Innovation Labs: A Do-It-Yourself Guide

This document gives you the information you need to create your own lab. This could be a UNICEF lab—or could simply be a space of creativity that is aimed at solving significant global problems through the application of dedicated local resources.
It provides background on labs, defining a lab's purpose, budget and scoping, and examples of different lab models (outreach/training, product development, service development, operational research, and content broadcasting).
It also includes interactive worksheets for creating lab proposal Terms of Reference as well as examples TORs.

Publisher

Unicef

Discipline or Practice

Organisational Design

Strategic Design

20 building blocks of an Experimentation System

This is a LinkedIn article exploring what a canvas for an Experimentation System should include. It is a way to visualise an experimentation system in a one-page view. It's author says it bring hundreds if not thousands of actions and decisions into context and helps to translate nebulous terms like 'innovation culture' into practical actions. The article offers explanations of the 20 building blocks and offers the canvas via email request.

Publisher

(Zevae) M. Zaheer

Discipline or Practice

Organisational Design

Features

Tools for government hiring

This playbook describes 10 "plays" organised around
designing the job, finding the right people, and guiding applicants. Each play includes guiding steps and examples.

Publisher

GovTalent

Discipline or Practice

Organisational Design

Champion CHAMPION:
Can be remixed

i-teams: The teams and funds making innovation happen in governments around the world

This resource tells the stories of 20 teams, units and funds established by governments and charged with making innovation happen. i-teams, short for innovation teams, are dedicated teams, units and funds, to structure and embed innovation methods and practice in government. They are largely affiliated with Bloomberg Philanthropies and its associated i-teams program and usually within local governments.
This resource analyses the diversity of structures and approaches, their impacts, and the key lessons for other government leaders looking to emulate these efforts.

Discipline or Practice

Organisational Design

Digital Skills Toolkit

The toolkit addresses the many complexities of devising and advancing digital skills at policy level. It maps out how digital skills take their place within a wider framework of soft, twenty-first century skills. It offers guidance on bringing together – and leading – different stakeholders and moving forward under one clear and focused framework.

Publisher

ITU

Hero HERO:
Editable source files available

Get Started with Challenge and Prize Competitions

Publisher

Discipline or Practice

Features

Your Guide to Workplace Innovation

This short guide aims to take a practical approach toward workplace innovation. It includes practical knowledge, case studies, self-assessment, and suggested pathways to change, as well as further sources of information and support. It is based around four elements:
Empowering jobs and self-managed teams.
Flexible organisational structures, people-centred management practices and
streamlined systems and procedures based on trust.
Systematic opportunities for employee-driven improvement and innovation.
Co-created and distributed leadership combined with ‘employee voice’ in strategic
decision-making.

Índice de Innovación Pública de Bogotá IIPBogotá

La Veeduria Distrital de Bogotá, por medio de su Laboratorio de Innovación Pública Distrital LABcapital, ha diseñado e implementado el primer Índice de Innovación Pública (IIP) para ciudades. El IIP fue diseñado en 2017 e implementado en noviembre de 2018 con 39 entidades públicas de Bogotá. Los resultados de la medición fueron socializados en julio de 2019.

Esa herramienta esta dividida en 4 componentes esenciales:
1. Capacidad Institucional
2. Procesos y prácticas
3. Resultados
4. Gestión del conocimiento

El IIP es una herramienta fundamental para analizar el estado de la Innovación Pública de una entidad gubernamental. Así mismo, es un instrumento que busca definir una hoja de ruta para mejorar las acciones que una entidad pública desarrolla para potencializar su innovación.

Dentro de la información compartida sobre el IIP se encuentran:
• Los resultados de la medición del IIP: En este documento se encuentra el desglose de los componentes, variables, indicadores y valores del Índice; la información general sobre las cifras de innovación pública de Bogotá; y la clasificación de las entidades públicas distritales según el nivel de Innovación. Al final del documento de plantean algunas conclusiones.
• Bases conceptuales del IIP: En este documento se menciona la bibliografía consultada para la creación del Índice, así como la descripción de cada uno de sus componentes. Al final del documento se propone una primera versión del IIP
• Infografía sobre el proceso, resultados y buenas practicas: Breve resumen del proceso de diseño del índice; información relevante sobre la Innovación Pública en Bogotá; así como relación de algunas buenas prácticas de innovación pública identificadas las cuales han sido diseñadas, prototipadas, validadas e implementadas.

El IIP es un insumo clave para funcionarios públicos, así como académicos que busquen la generación de nuevos y mejorados indicadores y herramientas de medición, que permitan generar una primera línea base sobre el estado de la innovación en entidades públicas.

Por último, el objetivo fundamental de esta herramienta es promover y fomentar la Innovación Pública. En este sentido, el IIP busca que las entidades gubernamentales, así como los servidores públicos que conforman estas entidades, puedan: diseñar e implementar productos y servicios públicos mas costo-eficientes; con mejor calidad para los ciudadanos ;que promuevan la participación ciudadana, la rendición de cuentas y la transparencia ;generando así mejores resultados en la gestión pública y en la calidad de vida de la ciudadanía.