Task Type: Group behaviours and skills

The Open Data Board Game is a board game built around the creation of tools using data. A physical board game journey might involve clearing datasets for release as open data, achieving a certain data quality, and ultimately connecting data sets with a start up, SME or government to deliver economic, social and environmental benefits. It is a Github code repository that contains all the things that are needed to create the game. It is a work in progress, according to the publisher. Requires some…

Inclusive design is designing for the full range of human diversity in ability, language, income, culture, gender, age and other characteristics. This toolkit includes a series of cards to use early in a design process to help sketch, plan, prototype and design content, interactions and processes. It covers inclusive physical, audio, visual, and thought experiences. PDF and editable Word document available via the publisher's Github page.

Features: Techniques, Tips&Tricks

Principles and guidance for developing digital services in Argentina and beyond. The resource is available in a Github repository and includes 9 principles, indicators, and standards for API's, website, mobile applications, and others.

A playbook of 13 key “plays” drawn from successful practices from the private sector and government that the publisher believes, if followed together, will help governments build effective digital services.

Features: Checklist

A canvas for individual sharing about work preferences, meant for building good teams and working relationships. The publisher intends for this to be used for making preferences explicit but not for making demands. PDF and Adobe Illustrator file available.

“Scenes” is a tool and a method to create visual stories about products and services fast, collaboratively and iteratively. It is intended for leaders and professionals of all industries to shape their ideas and scenarios in the form of fun illustrative storyboards without the need of refined drawing skills. It uses storytelling instead of long functional specifications for new or redesigned services or concepts. It contains free, downloadable and printable templates for professionals to…

Features: Examples or Cases, Tactics, Techniques, Video guidance

The purpose of the standard is to provide guidance for those in the New Zealand government or anyone who designs or provides government services regarding the provision of accessible, integrated, inclusive public services. It includes principles, rationale, information on how to meet the standard, related implementation guidance and resources, and a glossary.

Features: Glossary

The purpose of the standard is to provide guidance for those in the Australian government or anyone who designs or provides government digital services regarding the provision of simple, clear and fast services. It includes 13 criteria, rationale, information about meeting the standard, design principles, service design and delivery process, related training and guides, and a glossary. The resource also includes downloadable posters.

Features: Associated curriculum, Glossary

Established in 2016, these 9 principles provide guidelines for information sharing and interfaces, operating models, rapid service development and preparedness within the Finnish government and beyond.

The author provides step-by-step guidance on how to conduct a short term strategic planning workshop based on knowledge management and contextualisation frameworks used by the private company Cognitive Edge. The publisher's suggests that it can be used to conduct pre-hypothesis research project to understand a complex problem. The outputs are comprehensive sets of cultural indicators, knowledge objects (comprising both codified and experiential knowledge artefacts), and large volumes of tangible…

Features: Facilitators guide, Tactics, Techniques, Tips&Tricks