Mapo-gu created a “SOS One-Stop System” for safe bicycle path. Since there are few buildings or facilities on the bicycle path, it is difficult for users to determine their current location. The basic number plate which is installed on the bicycle path shows the path name and location number and also includes a QR image associated with the system. Through the system, people can quickly call for help in the event of an accident.
Since the COVID-19 pandemic, as more and more people commute by bicycle instead of using crowded public transport, or ride a bicycle for sports and hobbies, accidents on bicycle path are also on the rise. Since there are few buildings or facilities on the bicycle path, it is difficult to determine the location of such accidents, which makes it difficult to report emergencies. To solve this problem, we have developed an "SOS One-Stop System" that accurately identifies the current location on the bicycle path by installing a basic number plate that displays the name of the bicycle path and the location number.
The components of the basic number plate installed on the bicycle path are as follows: Road name, basic number, emergency rescue number. The road name is written in Korean and Roman characters, so both Koreans and foreigners can understand it. The current location on the road can be identified using the basic number. In addition, there is a rescue request number (119) and a crime report number (112), so people can confirm it in an emergency. Also, a QR code image is inserted, and scanning it opens the "SOS One-Stop System." In this system, the exact current location is automatically displayed on a mobile device, so that a rescue request can be made via phone call or text message.
Since it makes it possible to request a rescue by text message, it can be used easily by the socially disadvantaged who cannot speak to rescuers or who have difficulty communicating. This system can be easily used by everyone. Users can immediately watch first aid video to cope with an emergency until a rescue team arrives. It can also be useful for people who enjoy cycling for leisure. Bicycle path is mainly located along the Han River, so it is difficult for people to accurately determine their current location except in popular places such as convenience store or under bridge. However, when the basic number plate is used, the current location can be identified even on a bicycle path without a nearby building, and the next location can also be predicted.
What Makes Your Project Innovative?
After the spread of COVID-19, the number of people commuting by bicycle instead of crowded public transportation has dramatically increased, and the number of traveler who enjoy riding bicycle alone while keeping a safe distance from others has also increased. In order to practice carbon neutrality, many public institutions are promoting the "Bicycle Commuting Challenge." The number of bicycle user is expected to increase in the future. The increased number of bicycle users has increased the risk of bicycle accidents.
However, bicycle path exists mainly along rivers and there are usually no buildings or facilities, making it difficult to describe the current location. The most important thing in the event of an accident is securing help within the golden time. To this end, it is necessary to know the exact location, but it is not easy to identify it on bicycle path. Also, people who enjoy leisure on bicycle path often feel inconvenience.
What is the current status of your innovation?
Currently, 282 number plates are installed in 143 locations in the 16km section of the jurisdiction. In addition, we have registered the longitude and latitude coordinate of the basic number plate in the rescue report system through consultation with the National Fire Agency. We have also completed verification on whether rescue request reported by the "SOS One-Stop System" is well received by the rescue report system.
Collaborations & Partnerships
We worked in collaboration with a private company and the National Fire Agency. The basic number plate was produced by a private company, and they provided assistance in creating the SOS One-Stop System. By connecting the rescue system of the National Fire Agency and the SOS One-Stop System, rescue workers are able to quickly identify the location information of the person requesting assistance.
Users, Stakeholders & Beneficiaries
The main users of bicycle path are bicycle riders, and they can now obtain accurate location information. Rescue teams can also quickly identify the exact location of an emergency, enabling rapid response, which is advantageous in providing medical help in the golden time following an accident.
Results, Outcomes & Impacts
Through SOS One-Stop System, people can quickly and accurately identify the current location information and report it to the rescue team, which helps provide assistance within the golden time. Anyone can easily use it because even the socially disadvantaged who cannot speak or have difficulty communicating can request a rescue by text message without having to verbally describe their location. The basic number plate contains a QR code, which can be directly connected to the SOS One-Stop System. These plates are installed in 282 locations in both directions at 50m to 100m intervals in 143 places, including street lights and safety signposts, for easy identification by bicycle path users. Made of a reflective material, they are easy to read even at night, and the edges of the number plate are made of fluorescent silicon for stability. Our institution has 16km of safe bicycle path. And QR code image was enlarged to be visible from a long distance.
Challenges and Failures
Recognizing the need, we have spent a lot of time in the process of finding a universal and simple way for anyone to ask for help in an emergency. Securing financial resources for the development and operation of the SOS One-Stop System was the biggest problem, but we solved it by attracting investment from private company. Our institution was able to develop and operate the system free of charge, and the private company also signed an agreement to provide the developed program to other organizations.
Conditions for Success
First, it is necessary to have the awareness that public institution should be held responsible when residents suffer an emergency in their daily lives, and the administrative power to identify and study ways to improve the response procedures. On the other hand, if we want to install only the 'basic number plates' that can check the current location in the event of an emergency, there are no special restrictions. However, in order to inform the rescue agency of the location and further automate the connection, it is necessary to establish an infrastructure and system that can handle such communication.
This is the first case of innovation attempted in Korea. Currently, we can see the results in the 16km section of our district bicycle path. As reported in 26 news articles, including in the JoongAng Ilbo, a well-known media company, this case is expected to spread to more places in the future. Also, we asked the Seoul government, a higher organization, to spread our case. In addition, we hope that this submission of the OECD innovation case will be an opportunity to be implemented domestically and abroad.
We realized that the residents were exposed to various dangers in their daily lives. And we, as a public institution, decided to pay more attention to the dangers of using public facilities within our jurisdiction. Such interest led to the installation of the basic number plate equipped with the SOS One-Stop System. This innovation case, in which anyone can easily ask for outside help in an emergency, will be implemented in more spaces and situations in the future.