Services Guide is a response to the scattered and inefficient information on public services available, developed as an open data digital catalogue, that together with an artificial intelligence software provides personalised information to the user while collecting data about citizen’s needs at the same time.
Global: Artificial Intelligence
In the labour and social services administration, the Trelleborg municipality uses the help of a case handler program to automate certain parts of processes that concern for example processing of financial assistance. The result is less administration and more time for core services.