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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Citizens Connect is a civic tool that provides access to information and public services, to support effective service delivery by gathering feedback and highlighting issues which are of concern to Citizens to the relevant Government agency for timely resolution. The platform also serves as a portal for civic awareness, public service information, citizen reporting, inquiries, and advice. This initiative fosters accountability and transparency in public services.
In England, provision of and funding for adult social care has been subject to numerous reports, commissions and Government papers which have failed to produce agreement on how to tackle the urgent need for reform. Involve was commissioned by two UK Parliamentary Committees to run a citizens’ assembly – a representative sample of the English public – to inform their joint inquiry on the issue. It was the first time a UK Parliament has ever run a citizens' assembly to gather public views.
En 2015, le Parlement de Wallonie a engagé une réforme de son Règlement ayant notamment pour objectif d’associer davantage les citoyens wallons au travail législatif des députés. Dans ce cadre, plusieurs dispositifs ont été mis en place dont la plateforme "Un décret par tous, un décret pour tous" qui vise à encourager les citoyens à intervenir directement dans la rédaction d’un décret sur base d’une problématique soulevée par un député.
In response to the generalized lack of political accountability and availability of public information, this online tool provides an open and qualified access to the Spanish Parliament’s activity, related to the implementation of the Agenda 2030.It promotes a transparent and participative implementation of this agenda and allows CSOs, policy makers and the media to monitor political proposals.The Spanish Government has included Parlamento2030 as one of the tools of its 2030 Agenda National…
En 2015, le Parlement de Wallonie a engagé une réforme de son Règlement ayant notamment pour objectif d’associer davantage les citoyens wallons au travail législatif des députés. Dans ce cadre, plusieurs dispositifs ont été mis en place dont la modernisation et le renforcement du droit de pétition qui permet aux citoyens de déposer et soutenir des pétitions par voie électronique. Il s’agit d’un projet novateur pour le Parlement qui se veut plus que jamais ouvert et à…
The platform, Rahvaalgatus.ee is digital infrastructure that enforces the new civic right to address the Parliament of Estonia with collective proposals by citizens. The open-source platform enables to first discuss upon a relevant topic, then co-create the proposal, gather digital signatures to it, send the proposal to the parliament, and get updates on the process in the parliament.