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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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In 2016 three teams of three technologists were paired with three Victorian government agencies and departments to create change through innovation. Victoria Legal Aid (VLA) partnered with Code for Victoria program, created the Legal Aid Checker, which helps individuals assess whether they are in scope to receive assistance from VLA.
Chosen as part of the Code for Victoria program, the Department of Environment, Land, Water and Planning (DELWP) was paired with technology fellows, and over 26 weeks, DELWP worked to find better ways to engage citizen scientists in the collection of biodiversity data across Victoria.
Risk processes in the Australian Taxation Office (ATO) were inefficient, onerous and under scrutiny from a number of reviews. A revised Enterprise Risk Management Framework was released and supported by a simple risk methodology. The framework and methodology supports the ATO to achieve its strategic objectives, harness opportunities and better manage risk. The innovative approach moved risk to be part of the conversation and supports planning. The methodology ensures we harness opportunity, and…
The Australian Government piloted and developed MyService, a simple, intuitive and innovative digital solution significantly improving veterans' experience when accessing Health Care, Compensation, Income Support and Commemorations for war veterans, members of the Australian Defence Force, their dependants and certain members of the Australian Federal Police. It empowers veterans by helping them get the assistance they need with less stress and increased trust in the outcomes.