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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Innovative use of social media (Whatsapp) platform to increase participation and disseminate information for the creation of Paraguay's 4th National Action Open-Government Plan. These 14 online groups were created to allow citizens from the countryside, from marginalized and vulnerable groups, to be able to participate on an equal standing with other citizens from urban areas with access to policyholders. It is innovative because it was the first time we used this platform to involve citizens.
Not only is transparency in Brazil taken as the principle of publicity in public administration, but also as a Public Policy, led by integrated actions focused on achieving specific goals. Brazilian Government has reaped concrete quantitative and qualitative transparency-driven results: saving of resources, reformulation of public policies and inhibition of misconduct and corruption acts. The Transparency Portal is the core of the policy and central tool to promote results through transparency.
East Africa has an urgent need for innovative accountability mechanisms, as many public services are inefficient and corrupt. SEMA helps to improve the quality of public service delivery, by gathering real-time citizen feedback and presenting this data in digestible formats. We use low-tech tools, such as custom-made hardware devices and interactive voice response technology, that help citizens from all backgrounds to have a voice in evaluating their public services.
The Internet has facilitated online services for citizens, but it has also facilitated Internet searches of service-seeking citizens by public officials, triggering conscious or unconscious bias. Via freedom of information (FOI) requests, academics provided evidence of this phenomenon at work. Brazil's Comptroller General (CGU) responded by implementing a check-box in its online FOI requesting system so that requesters could choose to remain anonymous. This innovation is a first for FOI regimes.
The Colombian Public Innovation Team ran a trial aimed to improve the quality and quantity of food served in the Colombian government’s school meals programme (PAE). It combined SMS messages to encourage parental engagement in the programme and lighter audits by a third party (local university students). Behavioural insights were applied to inform message design. The project included a learning phase to test and adapt elements of the intervention and an experimental evaluation (RCT) in the…
Our innovation is a platform that takes data from different open data government sources, and proposes a way to use analysis, visualization, models, predictions for citizens, thereby linking data literacy processes with innovation.
The Open Data Policy of the Federal Executive Branch was established by the Decree N. 8.777/2016. Besides establishing the possibility of requesting public databases, the policy sets up the obligation for each body to draw up an Open Data Plan (PDA), which systematizes the planning for the opening of public data. The CGU monitors (through www.paineis.cgu.gov.br/dadosabertos) around 230 federal agencies covered by the decree, establishing regular and customized contact with public managers.
Budget Monitor is a ICT tool of SAOG that promotes transparency,accountability,efficiency of public administration through increased citizen scrutiny. BM establishes two way communication with taxpayers: 1.provides sophisticated budgetary information by easy-to-interpret visualizations and dynamic graphs for free and 2.enables citizens to get involved in audit process by informing SAOG about deficiencies in public spending,providing recommendations and contribute to improved public service…
Proactive Transparency initiative in Bosnia and Herzegovina is the first policy to address proactive disclosure of government information, co-created by the public institutions and civil society organisations. The result of of this collaboration was a policy document, 38 defined standard pieces of information, research conducted by civil society and improvement of government transparency.
Law nº 12.527/2011, the Access to Information Act, has come to materialize, in practice, transparency mechanisms of public information predicted in the 1988 Brazilian Federal Constitution, and in other several international treaties. The Law consolidates the understanding that public information is owned by society, not by public bodies that produce or keep it. Reviewing and improving mechanisms of various processes, such as increasing transparency and knowledge management, were implemented.