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Healthcare Frontline Innovation

Karolinska University Hospital is piloting a new model for nurse-led innovation. The model consists of a framework for enabling nursing organisations to work with innovation and a nurse-led innovation hub concept, where nurses can collaborate with the industry to co-develop solutions for healthcare. Through this, the hospital puts nurses in the driving seat of innovation in healthcare to both develop better solutions for healthcare and promote a sustainable work life for frontline staff.

Innovation Summary

Innovation Overview

Healthcare systems are grappling with major challenges, including too few hospital beds, overworked healthcare staff, and escalating costs. Consequently, it is become crucial to promote a culture of innovation within healthcare, with a specific focus directed towards practical, everyday innovations coming directly from nursing organizations. They are, after all, at the frontlines, working with patients round-the-clock. While nurses are the powerhouses of healthcare for their tireless service, their potential to drive innovation has been traditionally overlooked. However, their close patient interactions provide them with unique insights into emerging problems and innovative possibilities. The challenge lies in the fact that nurses often lack a clearly defined process or set of tools to bring their innovative ideas to light.

In our pre-study in 2022 involving 36 nursing managers, a significant 81% believed that nurse-led innovation could improve the working environment. An encouraging 70% predicted this could boost patient safety, and on average they thought half of the nurses that had left would have stayed a year longer. However, a gap exists between nursing organisations and the larger industry. Many nurses remain unaware of the potential for collaboration with sectors such as life science firms, meaning that industry resources are often invested in ideas that are not grounded in actual, patient-centric needs.

With this project, our primary goal is to bridge this gap by formulating a model for a nurse-led innovation hub. It also prioritizes making nursing organizations "innovation ready" by fostering an environment conducive to nurse-led innovation.

In 2022, we designed a framework for increasing innovation readiness within nursing organizations, including an assessment tool. Published in SAGE Open Nursing, this tool aids nursing organizations in identifying necessary steps to enhance nurse-led innovation. Building upon this, Karolinska University Hospital initiated its implementation in 2023, which includes:
• Creating a small Innovation Team of nurses acting as innovation ambassadors and learning innovation techniques.
• Developing a straightforward process for managing nurse-led ideas.
• Introducing simple measures to evaluate the impact of nurse-led innovation.

Additionally, we're collaborating with 25 nurses and nursing managers, 10 industrial representatives, and 5 other medical professionals to conceive a concept for a nurse-led innovation hub. The main objective is to simplify collaboration between nursing organizations and industry partners to jointly develop new healthcare solutions. The concept features a roadmap detailing activities needed to successfully establish such a hub. Our ultimate goal is to broaden the reach of this framework for innovation readiness and the concept of a nurse-led innovation hub beyond our confines, to other hospitals within Sweden and eventually to other countries.

Innovation Description

What Makes Your Project Innovative?

While there are other projects that deal with the issue of how healthcare and the industry can collaborate more simply, these projects rarely originate from nursing organizations themselves and are thus, not owned and led by the nurses. Innovation projects in healthcare are often not involving nurses, so the project is unique as it focuses on the vast possibilities to improve healthcare by utilizing the experience and knowledge of nurses in an efficient way. Moreover, most models for innovation hubs are not based on the characteristics and pre-requisites of a nursing organization, which is very unique in nature.

Our framework for innovation readiness within nursing organizations and the concept for a nurse-led innovate hub is based on scientific research and broad involvement of nurses, nursing managers, industry representatives and academia. We are using design thinking techniques to jointly develop a framework and concept that will efficiently increase nurse-led innovation.

What is the current status of your innovation?

In 2022, we designed a framework for increasing innovation readiness within nursing organizations, including an assessment tool. Implementation of this started in 2023 and is still ongoing, including:
• Creating a small Innovation Team of nurses acting as innovation ambassadors and learning innovation techniques.
• Developing a straightforward process for managing nurse-led ideas.
• Introducing simple measures to evaluate the impact of nurse-led innovation.

Additionally, we're collaborating with 25 nurses and nursing managers, 10 industrial representatives, and 5 other medical professionals to conceive a concept for a nurse-led innovation hub. The main objective is to simplify collaboration between nursing organizations and industry partners to jointly develop new healthcare solutions. The concept features a roadmap detailing activities needed to successfully establish such a hub.

Innovation Development

Collaborations & Partnerships

The project is owned by Karolinska University Hospital (public sector) and is a close collaboration with the industry, academia and patients. EY is the co-development partner of the project, contributing with innovation expertise and InnoReadi is participating as researcher and innovation coach. Several life science companies of different sizes, as well as academia and patient representatives, are participating in the development of the concept for a nurse-led innovation hub.

Users, Stakeholders & Beneficiaries

The main beneficiaries of the project are ultimately patients, as the goal is to improve healthcare by increasing nurse-led innovations. Moreover, healthcare staff is positively impacted as they gain potential to impact the development of healthcare, which improves the feeling of autonomy and in turn wellbeing and retention. Finally, life science companies are positively impacted as they more easily can collaborate with healthcare and develop needs-based solutions.

Innovation Reflections

Results, Outcomes & Impacts

In our pre-study involving 36 nursing managers, a significant 81% believed that nurse-led innovation could improve the working environment. An encouraging 70% predicted this could boost patient safety, and on average they believed that half of the nurses who left in the last year would have stayed longer.

In 2023, we developed metrics to measure the effect of increasing nurse-led innovation. The metrics include both hard values, such as healthcare production, administrative time, staff retention and staffing costs, and soft values based on employee surveys indicating the satisfaction and wellbeing among nurses. The baseline was measured in 2023 and follow-up measures will be conducted in 2024 to follow the effect of the project.

Challenges and Failures

The main challenge that the project is facing is securing needed time and resources to develop and implement the innovation. Hospitals are under financial pressure, and we are experiencing challenges in funding these types of innovations aiming at changing systematic challenges. Moreover, healthcare staff is often overworked, and many do not have time to work on innovation projects. A solution has been to find industry partners that can co-develop the innovation. However, to successfully implement the innovation, there is a need for this to be put higher on the hospitals’ agenda to make sure nursing organizations get the right time and resources. This can in the end help our hospitals work more efficiently and deliver higher quality care.

Conditions for Success

To successfully implement the innovation, it needs to be  put high on the hospital’s leadership’s agenda to make sure nursing organisations get the right time and resources. Without the needed time and resources, it is difficult driving the change needed.

Strong leadership in the nursing organization is also crucial to be able to drive these types of changes, which usually takes both bravery and patience. Moreover, everyone involved in the project needs to be open-minded and embrace change.

Replication

Our ultimate goal is to broaden the reach of the framework for innovation readiness within nursing organizations and the concept of a nurse-led innovation hub beyond our confines, to other hospitals within Sweden and eventually to other countries. We are already in dialogue with several other hospitals in Sweden who are interested in our innovation. Moreover, we presented the innovation at an international healthcare summit in the Netherlands where healthcare representatives from several countries attended and were very interested in the framework and hub concept. It is easily replicable and adjustable for other hospitals and there specific needs.

Lessons Learned

We have learned a lot about implementing innovation and addressing systematic challenges in healthcare over the past 2 years:
1. Change takes time – addressing these types of systematic challenges takes a lot of time and effort, and patience and endurance is therefore key.
2. Quick wins and communicating results – to get the right investments in these types of innovations, you need to be able to show results. Focusing on quick wins and measuring results is therefore important.
3. The people makes the difference – we have always put the nurses in the driving seat of the project, to make sure we base our innovation on real needs and help secure commitment to achieve success.

Year: 2023
Level of Government: Regional/State government

Status:

  • Generating Ideas or Designing Solutions - finding and filtering ideas to respond to the problem or opportunity
  • Developing Proposals - turning ideas into business cases that can be assessed and acted on
  • Implementation - making the innovation happen
  • Evaluation - understanding whether the innovative initiative has delivered what was needed

Innovation provided by:

Date Published:

28 June 2024

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