The Accountability Incubator is a creative peer learning program for young civic activists and change-makers who want to fight corruption and build accountability. It was developed to provide long-term support, networks and skills to people who are often overlooked by or left out of traditional civil society programs. It is innovative in that it uses creative tools, a long-term approach and the very latest thinking to shape governance globally.
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The KP Citizen’s Portal is a highly interactive mobile application aimed at serving information and services, disseminating information, engaging citizens, and dealing with public complaints in Khyber Pakhtunkhwa, Pakistan. The application effectively uses modern ICT-based and e-governance tools to help citizens get the latest information about essential citizen services. Furthermore, the system implements a closed-loop regarding complaint management, helping government to solve issues and…
Case Study
Positive Deviance Pilot: strategies for enhancing women’s public participation in Pakistan’s…
UNDP wanted to understand what strategies women outliers or “positive deviants” in remote and deeply conservative areas which have minimal technology coverage, used to successfully join the workforce, become educated and serve their communities. Positive deviance is an experiential problem-solving approach that identifies locally designed solutions and ensures narratives of the outliers are understood before designing a programme; this is critical for designing behavioural change…
In the first interaction with government, citizens should be able to access in a satisfactory way services: in a cost-effective and reliable process, without facing bureaucratic delays or corruption. For this purpose, an innovative system has been developed to deliver citizenship and land ownership certificates to citizens, through an open platform.