Case Study Library

The Pro Integrity Badge (Distintivo Pro Integridad) of Jalisco's State Comptroller's Office (Contraloría del Estado de Jalisco) is a badge that is awarded to companies that prove they have an integrity policy defined as the set of self-regulation elements and internal controls that allow mitigating and reducing corruption risks, as well as guaranteeing a culture of integrity within companies and organizations.

The scattered information of supplier's background makes it difficult to identify suitable suppliers for public procurement and affects goods, services and works delivery. The "Single Supplier Search" through single supplier sheet integrates and validates, through Big Data, providers' qualifiable aspects to be a supplier. It promotes transparency, citizen oversight and provides reliable and timely information to buyers, suppliers and citizens.

Civil Society Organisations and Ministries of Finances from the PALOP-TL countries (Angola, Cabo Verde, Guinea Bissau, Mozambique, São Tomé e Príncipe, Timor-Leste) developed the 1st ever transnational digital network for citizens’ fiscal literacy and participation in budget cycles. The Digital Platform uses data transparency tools with pictographic representation to simplify complex budgetary documents for the wider public, increasing transparency and accountability in public finance…

Implemented in 2021, the Identification Card of the Person with Autism Spectrum Disorder,  Carteira de Identificação da Pessoa com Transtorno do Espectro Autista (CIPTEA), is a digital and/or physical document, which aims to facilitate and enable people with autism to receive comprehensive care and priority care to public and private services. The Card is a fundamental instrument to guarantee rights, since it avoids constraints due to the different characteristics and behaviors that are not…

Being a densely populated country with inadequate healthcare infrastructure, providing treatment to COVID patients and keeping them in the hospital while maintaining social distance to prevent rapid community level transmission proved to be a difficult task. Therefore, COVID-19 Telehealth Center was established to ensure healthcare for COVID positive patients from their home, just a call away.

Explore.Porto challenges citizens and visitors to discover and explore the city. The service is provided through a digital platform, anchored in beacons placed in strategic points in Porto. Anyone equipped with a smartphone can instantly obtain information about where they are and their surroundings, as well as the best way to get around. This user-centered innovation has proven its impact on the adoption of local services by both citizens and visitors.

With a view to achieving the vision for a paperless environment, the MoKloud platform provides storage space for every citizen for the safekeeping of personal official documents in a digitally secured format bearing a QR code and digital signature, as may be required. Currently, MoKloud hosts birth and marriage certificate extracts, digital vaccination passes, certificates of electricity supply and e-payslips. MoKloud documents are shared by an API or scanned for verification.

In response to the absence of a reliable digital tool that empowers mothers and parents with evidence-based methods of healthcare, the BarevBalik (Hello, Child!) platform (website and mobile app) was developed in cooperation with the Republic of Armenia's Ministry of Health. It is a "one-stop-shop" for maternal and child healthcare that provides access to health information, information on public health services, digital tools, and a digitalized health service.

The São Paulo State Court of Auditors built a new analysis methodology, the School-Effect Indicator (IEE), which includes factors such as the socioeconomic status of students in the evaluation of school effectiveness. Through Artificial Intelligence (AI), it is calculated how much the school has contributed to the competence of its students, highlighting the principle of equity, recognizing the needs of each school group and working to reduce the impact of differences.

The "e-sosial" portal is Azerbaijan's first official Unified Social Register, created and managed by the Ministry of Labour and Social Protection of Population. This user-friendly online platform enables citizens to access comprehensive information about their social protection entitlements and benefits, allowing for continuous monitoring of their labor, employment, and social protection rights. It comprises all services of the Ministry in real-time and proactively renders services to users.