Covid-19 Response
Brazil uses AI and Voice Response robots for medical consultations and tracking cases
The Braziian government is using AI to assist in the mapping and tracking of COVID-19 infections. Interactive voice response (IVR) robots will trigger automatic calls and carry out virtual consultation with Brazilians.
Using AI, the robot will ask people about contacts with those infected, commuting on public transport and day-to-day care to understand hwo the outbreak is developing.
The system will then cross the information and, using big data and analytical tools, track who is at risk, who…