Chile has registered 700 public programmes. The annual performance monitoring is carried out by two institutions: SES/Dipres, so it is not a simple task. In order to contribute to greater transparency in the use of public resources, SES/Dipres incorporated the principles of innovation: co-creation and testing of improvements to the process. The result was a substantial improvement in the quality of the monitoring reports, making them a relevant input for decision-making.
Country: Chile
Futures and foresight methods are fundamental tools to inform decision-making and public policy in order to consider a wide range of future possibilities. The creation of a Latin American Future Network seeks to articulate existing efforts from many countries and enhance capacity building in the region, since capacities are still not well developed. This will benefit citizens by improving public sector services and future-proofing policies aimed at the population wellbeing.
The "Taxpayer Report" is a personalised report that shows each person the total amount of taxes they contributed during the last year and the way in which they were spent.
The Conectando Saberes ('Connecting Knowledge') Academy of the Specialised Protection Service for Children and Adolescents presents a novel way of training people who intervene directly in the protection of the rights of children and adolescents using a digital platform. The design was co-creative, taking into account the vision and experience of those who are in direct contact with children and their families.
The Electronic Family Wallet (Bolsillo Familiar Electrónico) is an innovation in technological services from Chile. It is an electronic payment system facilitates the delivery and use of the monthly monetary contribution that more than 1.4 million people will receive from May 2023, for exclusive use in purchases in food businesses.
The Ministry of Economy has piloted a web-based module that integrates a Business License application into the national Business Registry to incentivize businesses to apply for a license online, right after incorporating and obtaining a tax number. This innovation provides undigitalized municipalities an online channel with standard requirements for businesses in their jurisdictions, while gaining a free web-based back office workflow, with trusted digital legal and tax information to ease…
Innova FOSIS created a new way of designing public policies that opened up public problems to solutions from civil society, the private sector, and academia. It allows a space within the state to test solutions on a small scale, through the implementation of learning pilots. It is an open innovation competition, followed by a pilot model for learning management and finally a mechanism for scaling up the best solutions to public policy.
In the study, the effectiveness of four reminder messages was evaluated through an online laboratory experiment involving 2,963 participants. The content of these messages was designed based on evidence from behavioural sciences, and their effect was contrasted with that of a simple, brief, and direct message (control message). The impact of the reminders was measured through four outcome variables: the action participants declared they would take after receiving the message, understanding and…
The Digital Hub: Accelerating Digital Municipalities (Hub digital: Acelerando Municipios Digitales) seeks to accelerate digital transformation in the Chilean municipal sector through the connection with startups. Using corporate venturing as a linkage mechanism benefiting the municipalities and communities themselves, for a solution will improve the quality of services provided to neighbors. Although corporate venturing is widely used in the private sector, we seek to validate its results in the…