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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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GOV.UK Verify enables people to create a ‘digital identity’ that can be trusted by any public or private sector organization. The UK government standards to which Verify operates are recognized by EU and North American governments enabling international interoperability. Catalyzed by demand from digital public services, from Nov 2017 Verify will be usable by private sector services.
This project uses text analytics to help the UK civil service derive value and manage risk from high volumes of unstructured digital information that has accumulated over the decades. We are also exploring the potential of technology to support real-time categorization and connect staff working on similar challenges across organizations to improve productivity and outcomes.
The Maritime Arrivals Reporting System (MARS) is the first fully online system for ensuring vessels meet regulations relating to the risk of pests and diseases. MARS is widely embraced by the international shipping industry. Major benefits are clarity of Australia’s biosecurity regulations, transparency of penalties for noncompliance and an efficient clearance process for each vessel.
The CRA undertook an ethnographic project focused on the tax filing experiences of the homeless and housing insecure. Researchers worked directly with persons from these populations to gain insight into barriers to accessing tax benefits. The project will improve services to vulnerable Canadians to enhance their standard of living, and underscores the value of innovative qualitative research.
For the first time in Ireland, the State Laboratory have developed and implemented an analytical strategy allowing postmortem forensic toxicology samples to be screened for previously 'invisible' designer drugs outside the traditional scope of testing. This project has supported the Irish Coroners service in solving death investigations that previously could not have been satisfactorily concluded.
On June 17 we completed the phased exit from Aspire, government’s largest outsourced IT contract (£10bn). Despite skepticism, we split Aspire, took control of our IT and created a ground-breaking commercial IT operating the model. Recognized as the government’s most successful major program, Columbus delivered on time with huge savings for taxpayers – creating a blueprint for any organization to follow.
The Blockbuster model predicts the deterioration and future condition of the School Estate under various maintenance and rebuilding spending policies (i.e. the effect of planned maintenance/repair on this deterioration). This provides a data-driven approach to improving the management of the School Estate leading to the potential of saving public money.