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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The project is aimed to prevent the loss of the rights of refugee children in Türkiye due to language and translation difficulties in judicial processes. Children involved in judicial processes, translators, judges-prosecutors and other auxiliary judicial staff have benefited very much from the project. For the first time, the capacity of translators has been strengthened and the secondary trauma risks of children have been mimized.
The AJSC has developed a new model to measure the determinants of the ‘quality of life’ in Ajman, covering six key areas of public service. The Model comprises a comprehensive factor measurement framework embedded on a sophisticated web-based application, with inbuilt protocols for scientific data collection, project management, data visualization and reporting. It systematically measures gaps and impact of interventions, via targeted performance assessment of framework factors.
Tertius has resulted in massive productivity gains for the building industry in DC, enabling developers & property owners to book (at a nominal cost) certified third party agency inspections. Outcome: Far more efficient matching of demand & supply for permit inspections, substantially reducing turnaround times. Tertius has driven revenue to the taxpayers, increased regulatory oversight, increased safety in the building community, saving property owners and developers thousands of dollars.
In 2021 Statistics Canada, Canada’s national statistical agency, successfully implemented a new strategy for coding write-in responses to questions asked on the Census of population. Fasttext, a natural language processing algorithm, was applied to 31 questions and approximately 7 million write-in responses that would have in the past been completed by human coders. This innovation significantly increased the coding efficiency by decreasing the time and cost required to code the 2021 Census.
Impact Canada Challenges have incentivized innovative solutions in the areas of climate action, housing, food, and health. A quasi-experimental impact assessment approach uses tax data (available in most countries) to assess the effectiveness of Challenges by profiling Challenge participants and comparing business performance indicators of Challenge participants vs. non-participants. Requiring only the participant’s business number, this is a no burden, comparative, long-term measurement plan.
The Austin Civilian Conservation Corps (ACCC) began as a pandemic response program to help residents earn income and access green careers, and has evolved into a leading model for equitable, climate-focused workforce development. The ACCC, a collaboration with 10+ City departments and multiple community partners, has provided over 125 living-wage opportunities with supportive services, training, and career pathways for Austin’s underserved residents, and is actively shaping the green economy.
Bogotá-Colombia is a city co-administered by 20 local mayor's offices. In the past, it was on the Mayor's power to allocate resources without necessarily go through public or community consultations, which is why several city infrastructures emerged without responding to specific needs nor recognizing the diversity in the population. With the Civic Laboratories of participatory budgeting, the community began to engage on where to decide where to invest their local budgets.
Transformation Wagen - "Daring Transformations" is a learning programme co-developed with and for public servants in the field of Environmental Politics in Germany. Aiming at enhancing tools for public administration to renew itself, it creates capacities and methodologies to handle major societal challenges and foster a transformative mindset to actively shape the future and not just react to what is happening.
In cooperation with the Korean government, major companies, social enterprises, and international organizations, Ulsan Port Authority (UPA) has initiated a project of “upcycling plastic waste coming from ships,” aiming to solve harbor-specific ocean plastic pollution. The UPA has improved upon the policies on discharging plastic waste from ships and created an upcycled product using the plastic waste. The UPA’s practice has contributed to reduce ocean plastic pollution.
RLS-Sciences is a network supporting multilateral scientific cooperation between 7 regions on 5 continents, in the context of a political regional development forum. It was developed to take advantage of the scientific potential in the regions, to advance science via an organised network of cooperation, and to inform regional policies. The structured collaboration occurs at the intersection of science and government and is based on the principle of mutual trust and the culture of dialogue.