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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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How shall XXI century court be like? Is it possible to know what brings a citizen to court just by arriving at the building and direct him to the exact place, without any human contact? Yes, it’s possible! Innovative technology, a modern attendance model and streamlined procedures are changing the Portuguese courts. It’s a revolution in the way courts engage with the citizens to better serve them.
On June 17 we completed the phased exit from Aspire, government’s largest outsourced IT contract (£10bn). Despite skepticism, we split Aspire, took control of our IT and created a ground-breaking commercial IT operating the model. Recognized as the government’s most successful major program, Columbus delivered on time with huge savings for taxpayers – creating a blueprint for any organization to follow.
The Blockbuster model predicts the deterioration and future condition of the School Estate under various maintenance and rebuilding spending policies (i.e. the effect of planned maintenance/repair on this deterioration). This provides a data-driven approach to improving the management of the School Estate leading to the potential of saving public money.
The Statement of Interests and Assets system (abbreviated to DIP) allows monitoring assets and potential conflicts of interest of officials through business intelligence. Data mining is used to process new data to address audit teams. This innovation represents a change in the traditional auditing process that improves the efficiency and economy of our teams.
eHealth is a step-by-step digitalization of all interactions in the medical sphere up to the latest technology, interoperability & requirements. With a bottom-up approach civil society, state and business are creating an effective IT tool to fight corruption in healthcare before all legislation is in place. GoU sets up the rules and standards, while business creates final interfaces for users.