COVID-19 Innovative Response Tracker

The Lockdown Dialogues offer citizens and communities the possibility for constructive dialogues during the strains of the lockdown. The concept is to hold a regular series of discussions that will continue for as long as necessary. These dialogues will help to build an understanding of what it is like to live in a world under these unusual circumstances. All citizens are invited to participate in the dialogues. Particular attention is paid to assure that people from different demographic groups…

GC Talent Reserve is a dedicated, single-window coordinated talent management tool for triaging digital and tech talent needs across the Government of Canada. It enables the flow of talent from areas of lower priority to areas of critical need, supported by data tracking and central coordination, offering departments a fast, efficient vehicle for sourcing qualified, available talent for a wide variety of needs and giving public servants a way to volunteer their skills where help is needed most.…

The enrollment of children in the first grade of elementary schools, which traditionally begins on April 1, will start later this year due to the current situation and the state of emergency. As of Wednesday, April 1, 2020, instead of enrollment, parents and other legal representatives were encouraged to use the interim service, called Expression of Interest, through the new eGovernment Portal. The aim of this service was to establish the "initial" parent-school contact and to assure the parents…

The Office for IT and eGovernment enabled full electronic registration of children in preschool institutions through the eGovernment Portal, for registered users in all municipalities and cities in Serbia. The service was intended for parents throughout Serbia to e-enroll their children in kindergartens, as the kindergartens were temporary closed.

From the Day 1 of the declared State of Emergency and until the end of school year, schools in Serbia were/are closed. However, the classes for all elementary and high school students continued through distance learning. Classes are broadcast on national RTS2 and RTS3 channels, and are available on the RTS Planet platform. Remote teaching in national minority languages is broadcast on RTV, as well as on the channel’s online platform. In the first 2 weeks, RTS teams have recorded over 1,200…

In cooperation with Rakuten Viber, the Government of the Republic of Serbia launched an automatic COVID19 chatbot info service on the Viber platform, in order to provide citizens with verified information, important news and answers to questions regarding COVID-19. The info service contains medical info on the virus, real-time data, prevention measures and guidelines, important numbers and government decisions related to the state of emergency and relaxation of measures.

The Office for IT and eGovernment launched a Digital Solidarity Portal, available at www.digitalnasolidarnost.gov.rs, intended to improve the quality of life to all those who are staying at home due to the corona virus pandemic. www.digitalnasolidarnost.gov.rs is the first government-launched crowd sourcing platform. It is providing information about free platforms for distance learning, working from home, as well as free books, courses, music, films and other educational and entertaining…

Solidarity and empathy for the most vulnerable during a coronavirus pandemic is crucial. In the days when it was necessary for the most vulnerable to stay in their homes in order not to become infected with the coronavirus, the help of volunteers was extremely important. All non-at-risk citizens who wished to help our oldest fellow citizens and other at-risk population groups applied to the new unique system for registration of volunteers in the Republic of Serbia. It was done by filling out an…

A specialized subdomain on Covid-19, namely covid19.data.gov.rs, was launched on the national Open Data Portal (data.gov.rs). Data sets include daily data on infected persons by municipalities in Serbia, the number of persons who are in mandatory self-isolation, the number of hospitalized, tested, and deceased individuals, the number of persons who are on a respirator, as well as the number of those who have been cured. Information on special COVID-19 outpatient clinics, their working hours and…

Indonesia’s Ministry of State Apparatus and Bureaucratic Reform is holding competitions to recognize outstanding innovations and successes in public service provision. It is a one-off recognition competition for innovations responding to the novel coronavirus (COVID-19) pandemic in Indonesia. Innovations should fall into one of three categories: quick wins/fast responses, public knowledge, or social resilience. Implementers can be government agencies at any level, civil society (including…