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The platform, Rahvaalgatus.ee is digital infrastructure that enforces the new civic right to address the Parliament of Estonia with collective proposals by citizens. The open-source platform enables to first discuss upon a relevant topic, then co-create the proposal, gather digital signatures to it, send the proposal to the parliament, and get updates on the process in the parliament.
We have launched the Citizens’ Packet to make Silesian Voivodeship Office (SVO) a  more friendly and serviceable place for users. The core of the packet consists of practical facilitations for our clients who seek information or help. Our client-oriented solutions comprise diverse solutions on every level of our customer care and spread to every organisational unit in the SVO. The Citizens’ Packet is available online via our brand-new official website.
In 2015, a constitutional reform on transparency allowed the INAI to propose a specific set of actions to adopt and institutionalize open government principles in Mexico. Thus, it designed a comprehensive strategy that mainly consisted of the implementation of provisions, methodologies and public policies to guide and articulate the design, implementation, and operation of open government in public institutions, the three levels of government and the three branches of government nationwide.
The Regione Emilia-Romagna has, since 2014, developed a pilot strategy to promote and coordinate the use of social media by local police departments. Keeping in touch with citizens is the core business of every local police, but today, traditional communication tools and skills are not enough to respond to citizens' needs and demands. As such, we established a network of people inside local police departments to share expertise in the area of social media.
In a context where the channels between institutions and citizens have been broken by corruption, Día Blanco [White Day] is developed to promote bonds of trust and legitimacy among communities. In the last 3 years, more than 35,000 citizens have been mobilized by this innovative experience, which helps social organizations to inform their communities about their management and impact on local development through social accountability exercises.
Law nº 12.527/2011, the Access to Information Act, has come to materialize, in practice, transparency mechanisms of public information predicted in the 1988 Brazilian Federal Constitution, and in other several international treaties. The Law consolidates the understanding that public information is owned by society, not by public bodies that produce or keep it. Reviewing and improving mechanisms of various processes, such as increasing transparency and knowledge management, were implemented.