The "EXTREMA Global" application aims at the personalized risk assessment of thermal stresses. Specifically, it is a smartphone application that uses weather data for a specific geographic location and provides personalized information to city residents and visitors about heat-related health threats. Athens was the first city in Greece to use this application.
Innovation Tag: Social Media
Mlad.si (which translates to »you are young«) portal captures key information for the young people from the government departments, the youth sector and the non-governmental organizations - all in one place. In addition, all information on the portal is contributed by the young people themselves, i.e. “YOUNG PEOPLE FOR YOUNG PEOPLE”. At the same time, a communication network through social networks (FB, IG, TikTok) is in place and works in connection with the portal.
Case Study
Renovate or Rebuild: Using television to support the transition to sustainable housing in Australia

Renovate or Rebuild was a collaborative project that set out to increase the uptake of sustainable homes in the Australian residential sector. The show took an innovative approach to embed behavioural and building science into an engaging, yet informative and impactful TV series, that promoted and normalised sustainable homes. Research estimates this project could save Australians $600 million on their energy bills and would cost less than $1.60 for every tonne of greenhouse gas abated.
The COVID-19 pandemic and lockdown measures led to an increase in gender-based violence worldwide. In this context, the Government of Chile and Argentina, in an international collaboration with Facebook, took on the challenge of creating a silent channel to provide emotional support and information to women who live with their aggressor. In Chile, the project was led by
the Ministry of Women and Gender Equality, and the Government (Innovation) Laboratory.
Dutch Reach Project (DRP) closes a serious gap in existing road safety efforts to prevent “dooring,” a common, feared & at times fatal crash caused when exiting motorists - using their near hand - suddenly throw open their car door into the path of a bicyclist or other vulnerable road user (VRU).
To prevent dooring, DRP promotes the Dutch Reach (DR): reaching across to the door with the far hand to open - a much safer method.
The DR project is already gaining increasing attention and being…
The digital economy is booming in Medellín. So is digital tax evasion. To identify potential tax evaders, the local treasury department used to detect unregistered online stores manually. Since the use of social media for economic activities has grown exponentially, the agency has now developed a bot that automatically scrapes Instagram for such stores - and officers can use their time instead to work with store owners to formalize their businesses.
Our Court launched a twitter account, seeking to rebuild trust. In Argentina, the justice system is the institution with the lowest public trust. Through this account we publish every judgement, hearings, the staff resumes and the Judge's personal leaves. This is not the norm in our country and constitutes a pioneering innovation that demands deep cultural change from public servants and our users too. We improved engagement with the public and inspire other teams to deliver a more efficient…
Employment and Social Development Canada (ESDC) led the design and implementation of a national poverty reduction strategy public engagement process. We offered Canadians multiple ways to share their views, from public town hall events to online discussions, to a youth contest, to an in-depth research project. The engagement process successfully reached thousands of Canadians in a short time frame on a low budget. The plan is now used as a Government of Canada model for effective civic…
The Indigenous Early Learning and Child Care (ELCC) Framework is innovative because it represents a promising practice in the development of a comprehensive policy, program and implementation strategy that was co-developed with the Government of Canada and Indigneous peoples. The document recognizes the value of Indigenous-led, culturally-grounded programs and that supports their health and wellbeing, spiritual, social and educational development, and language and culture.
In order to rebuild the relationship between the administration and its stakeholders, the Chamber of Commerce of the Italian city of Cosenza has initiated project #OpenCameraCosenza. To achieve this objective, #OpenCameraConsenza rearranged the organizational and communication structures and together with the legal representative, the communications team used different tools to reach the administration's stakeholders: Facebook, Twitter, Instagram, Aurasma app, Qr-codes and the website.