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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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It is currently difficult for the public to follow how EU laws are made. This is because the Council - where Member States are represented - remains relatively inaccessible. Documents are difficult to get hold of and Member States’ positions on a given law are not public. The EO opened an own-initiative inquiry into Council legislative transparency and has called for a series of transparency steps to be taken.
En 2015, le Parlement de Wallonie a engagé une réforme de son Règlement ayant notamment pour objectif d’associer davantage les citoyens wallons au travail législatif des députés. Dans ce cadre, plusieurs dispositifs ont été mis en place dont la plateforme "Un décret par tous, un décret pour tous" qui vise à encourager les citoyens à intervenir directement dans la rédaction d’un décret sur base d’une problématique soulevée par un député.
In citizen participation projects, analysing contributions is often a huge challenge for administrations. CitizenLab has developed machine-learning algorithms in order to help civil servants easily process thousands of citizen contributions and efficiently use these insights in decision-making. The dashboards on our platform classify ideas, show what topics are emerging, summarise trends and cluster similar contributions by theme, demographic trait or location.
The European Citizens’ Consultations (ECCs) were a project aiming to engage citizens in a consultation about what Europe meant to them. It was formed of two strands; an online survey about the future of Europe, and a series of national consultation events organised by national governments and other organisations like NGOs, think tanks, and academic institutions. This was a new experiment to give European citizens the possibility to express and exchange their opinions about the Union and its…
The European Commission led #Blockchain4EU as a forward-looking exploration of existing, emerging and potential Blockchain and other DLTs (Distributed Ledger Technologies) applications for industrial sectors. Through an experimental and participatory approach, this project allowed first to come up with an overview of promising applications across industries, and second to co-design five prototypes that physically showcase how Blockchain could be applied in the near future.
En 2015, le Parlement de Wallonie a engagé une réforme de son Règlement ayant notamment pour objectif d’associer davantage les citoyens wallons au travail législatif des députés. Dans ce cadre, plusieurs dispositifs ont été mis en place dont la modernisation et le renforcement du droit de pétition qui permet aux citoyens de déposer et soutenir des pétitions par voie électronique. Il s’agit d’un projet novateur pour le Parlement qui se veut plus que jamais ouvert et à…
Under the Fast-Track procedure for access to EU documents complaints, the EO aims to take a position within two months on whether the document should be released to the complainant by the EU administration. This represents a substantial Ombudsman reduction in inquiry time, achieved by creating a separate dedicated team to process these complaints quickly. The aim is to increase the chances of complainants getting information while it is still relevant and useful.
The energy regulator of Flanders, Belgium, has launched a new interactive online tool, ‘GreenCheck 2.0’, allowing each citizen and company to check the characteristics of the electricity supplied to their home, such as the percentage of renewables, the country of origin and the energy source. This way, the government caters to the increasing demand for green contracts, the need for transparency from suppliers and the government, while overall empowering the liberalization of the energy…
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