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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Amputee patients were staying in the hospital for extended periods of time due to poor healing and outcomes. The physio department used a machine traditionally used to treat back and joint pain, to increase wound healing time. The machine decreased the patients' length of stay by 20% and reduced edema. This decrease in edema assisted in less need for the shaping of the stump.
This project uses text analytics to help the UK civil service derive value and manage risk from high volumes of unstructured digital information that has accumulated over the decades. We are also exploring the potential of technology to support real-time categorization and connect staff working on similar challenges across organizations to improve productivity and outcomes.
The Maritime Arrivals Reporting System (MARS) is the first fully online system for ensuring vessels meet regulations relating to the risk of pests and diseases. MARS is widely embraced by the international shipping industry. Major benefits are clarity of Australia’s biosecurity regulations, transparency of penalties for noncompliance and an efficient clearance process for each vessel.
DASA finds and exploits innovations which support the defense and security of the UK to help protect our people against our adversaries, faster and more effectively whilst generating economic value for the UK. We help businesses to grow and become successful. We provide funding and other support, helping people to access end-users, develop and test their products and linking our partners together.
How shall XXI century court be like? Is it possible to know what brings a citizen to court just by arriving at the building and direct him to the exact place, without any human contact? Yes, it’s possible! Innovative technology, a modern attendance model and streamlined procedures are changing the Portuguese courts. It’s a revolution in the way courts engage with the citizens to better serve them.
The CRA undertook an ethnographic project focused on the tax filing experiences of the homeless and housing insecure. Researchers worked directly with persons from these populations to gain insight into barriers to accessing tax benefits. The project will improve services to vulnerable Canadians to enhance their standard of living, and underscores the value of innovative qualitative research.
Hearing the people's demands and points of view, through reliable sources, is a central challenge to governance in the 21st Century. With no additional costs, we use the government's call center, representative scientific samples of the population, and up-to-date computer-assisted telephone interviewing to uncover popular evaluations of the quality of public services in Brasilia, Brazil.